Microsoft Office Outlook 2003 Solution Center

Corrupted or Damaged File

How to order a replacement CD for Microsoft Office
Lists the phone numbers for U.S. and Canadian customers when you have lost, broken, or misplaced your original Publisher installation CD and want to order the replacement media from Microsoft. Explains how to view the status of your order.

Archived file data is lost if you use Windows Explorer to open an archive file from Outlook 2003
Describes a problem that occurs when you try to use Windows Explorer to open an archived Outlook 2003 .pst file. You may receive error messages and lose the archived data. Open the data file in Outlook to work around this issue.
You receive an error message when you start Outlook
Describes the issue where you may receive a "<file name>.pst could not be found" error message when you start Outlook. The article discusses the causes and how to work around the problem.
E-mail messages are not automatically sent or received at startup in Outlook
Describes that Outlook 2003 and Outlook 2002 do not send and receive messages automatically at startup. The behavior occurs when there is a damaged Send/Receive group within Outlook. Requires you to create a new Send/Receive group to resolve the issue.