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Support for Microsoft Outlook 2003

Help and support for Microsoft Outlook 2003. Customer service, technical solutions, error messages, troubleshooting tips, and answers to top issues.

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Offline Folders (OST)

Offline Folders (OST)

how-to articles - Offline Folders (OST)

how-to articles - Offline Folders (OST)

Limits to using personal folders (.pst) files over LAN and WAN links
Explains why .pst files (which store messages locally) are typically unsupported over a LAN or WAN link. To resolve this issue, you can use Exchange Server with an .ost file or Terminal Services instead. An exception in which Outlook 2010 is hosted...
How to determine the mode that Outlook 2007 or Outlook 2003 is using for offline folder files
Provides steps that you can use to determine the mailbox mode that Outlook is using for offline folder files (.ost).
How to compact the personal folders (.pst) files in Outlook
Describes how to compact the personal folders (.pst) files in Outlook to conserve space on your hard disk. You can delete unwanted items from the various .pst folders, and then compact the files to make them smaller.
You cannot add offline folder (.ost) files to Exchange Server profiles in Outlook 2007 and in Outlook 2003
Explains that Outlook does not let users add offline folder (.ost) files to their Outlook profiles when they use an Exchange Server e-mail account.

Troubleshooting - Offline Folders (OST)

Troubleshooting - Offline Folders (OST)

The e-mail messages that are stored in an Offline Folder file are larger than the e-mail messages that are stored on an Exchange server
Explains that the size of an e-mail message is different depending on whether the e-mail message is in an online or offline folder. This behavior occurs because of the database structure differences between the Exchange mailbox .mdb files and Outlook...
Synchronizing e-mail messages with an OST does not update the Sent Items folder when you use Outlook 2003 or Outlook 2002 to work offline
Explains that the e-mail message appears in the Inbox folder and in the Sent Items folder if you send an e-mail message to yourself while working offline and then perform synchronization.
“The object could not be found” error message or Outlook 2003 stops responding when you open a custom form by using the Favorites folder in Outlook 2003
Describes a problem that occurs when you access a public folder by using the Favorites folder, you receive the "The object could not be found" error message or Outlook 2003 stops responding.

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Last Review : October 23, 2012