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Support for Microsoft Outlook 2003

Help and support for Microsoft Outlook 2003. Customer service, technical solutions, error messages, troubleshooting tips, and answers to top issues.

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how-to articles - Backup

how-to articles - Backup

How to manage.pst files in Outlook 2007, in Outlook 2003, and in Outlook 2002
Describes how to back up Outlook data. This includes how to back up, export, import personal folders (.pst) file data. This also includes how to back up Personal Address Books, Outlook Settings Files and data on an Exchange Server.
How to automatically back up your personal folders file in Outlook
Describes how to automatically back up your personal folders (.pst) file. You can use the Outlook Personal Folders Backup add-in to automate the backup process.
How to troubleshoot synchronization problems when you synchronize your Exchange Server mailbox with your .ost file in Outlook
Describes how to troubleshoot problems that you may experience when you synchronize your Exchange Server mailbox with your offline folder (.ost) file.

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Download details - Backup

Download details - Backup

'Error in registry for extension "Exchange Extensions;?"' error message when you start Outlook 2003 or when you open and then close the Add-In Manager dialog box in Outlook 2003
Describes a problem where a registry key becomes corrupted after you send an e-mail message by using the Mail Recipient command on the Send To shortcut menu.
Some address lists may be missing when you use Outlook 2003 in Cached Exchange Mode
Describes a problem that occurs where some of your address books may not appear in the Address Book dialog box when you use Outlook 2003 in Cached Exchange Mode.
The options to prevent addition of an Exchange, POP3, IMAP, or Other Server Types accounts are not available in Outlook
Fixes a problem that may cause the options to prevent the addition of an Exchange, POP3, IMAP, and Other Server Types accounts to be unavailable. You can obtain the latest service pack for Office XP or use the policy option to resolve the issue.

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Troubleshooting - Backup

Troubleshooting - Backup

When you try to back up your personal folders file in Outlook, you find that the Backup command is missing from the File menu
Describes a behavior when you try to backup your personal folders file in Microsoft Outlook, the Backup menu item is missing on the File menu.
An Outlook 2003 cached offline folder file is created in ANSI format instead of in Unicode format in Exchange 2003 or in Exchange 2000
Describes an issue where a cached .ost file remains in ANSI format after you consolidate your Exchange 5.5 site with Exchange Server 2003 or Exchange 2000 Server.
When you use Outlook with an Exchange 2007 mailbox, you cannot connect to Exchange 2007, and you receive an error message
Discusses a problem that may occur when you use Outlook 2003 or an earlier version of Outlook or Entourage to connect to Exchange 2007. Describes several causes and resolutions for this problem.

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Last Review : October 23, 2012