PowerPoint 2003 Solution Center

Troubleshooting - PowerPoint 2003

• "The Windows Installer Service Could Not Be Accessed" error message when you install a program in Windows XP
  When you try to install a program, such as Microsoft Plus! for Windows XP or Microsoft Office 2003, in Microsoft Windows XP, you may receive the following error message:
• You receive an "Error 1606" error message when you try to install or remove a Microsoft program
  Discusses an issue where you receive an "Error 1606" error message when you try to install or remove a program such as Streets and Trips, MapPoint, Picture It!, Digital Image Pro, or Money.
• The control bar for the video clip appears when the video clip is played in PowerPoint
  Discusses a problem in which the control bar for the video clip appears when the video clip is played in PowerPoint.
• Error message in Office when a file is blocked by registry policy settings
  Describes an issue that occurs when you try to open or to save a file type that is blocked by your registry policy setting in one of the programs in Office 2013, Office 2010, the 2007 Office system, or Office 2003.
• You receive run-time error 429 when you automate Office applications
  Discusses the run-time error 429 "ActiveX component can't create object" that can occur when you automate Office applications and provides information on how to diagnose and resolve common problems that may cause this error.
• Microsoft Office stops responding when you try to open or save a file
  Using Save, Save As or Open causes Office to hang or freeze for a long period of time. Office can hang or freeze when trying to open or save files on a mapped network device or drive.
• You receive an error message when you install an Office program or open an Office program or document
  Describes an issue that occurs when the Everyone group of the Microsoft Office registry subkey is not set to full control when you install an Office program. Provides a resolution.
• When you try to start a Microsoft Office 2003 program for the first time, you receive the "Installation Error: File not Found" error message
  Describes the issue that occurs when you receive the "Installation Error: File not Found" error message when you start an Office 2003 program.
• You cannot edit organization charts in Office 2003 and Office XP that were created in Office 2000 or in an earlier version of Office
  Explains that the Organization Chart 2.0 program is not supported in Office 2003 and Office XP.
• The Projector Wizard is missing from the Set Up Show dialog box in PowerPoint
  Explains that the Projector Wizard is no longer available in PowerPoint 2002 and in later versions of PowerPoint. You can use the Performance settings in the Set Up Show dialog box to set the resolution.
• MS10-105: Description of the security update for the Microsoft Office 2003 File Converter Pack: December 14, 2010
  Resolves a security vulnerability that exists in the Microsoft Office 2003 File Converter Pack that could allow arbitrary code to run when a maliciously modified image is opened.
• You receive an error message you try to repair, reinstall, or install an "on demand" feature in an Office 2003 program
  Describes an error message that you may receive when you try to repair, reinstall, or install an "on demand" feature in an Office 2003 program.
• The Routing Receipt option is no longer available in PowerPoint 2003 and in later versions of PowerPoint
  Describes the fact that the Routing Receipt option is no longer available in PowerPoint 2003 and in later versions of PowerPoint. Provides a workaround.
• How to troubleshoot general printing problems in Windows 2000 when you are using Office products
  Describes how to troubleshoot printing problems in Windows 2000 when you are using Office 2003 products.
• You must accept the Office End User License Agreement every time that you start an Office program
  Discusses the behavior where you must accept the Office End User License Agreement every time that you start an Office program.
• MPEG files may not play in a slide show in PowerPoint
  Explains that an MPEG file may not play in slide show view if there is a problem between Windows, the graphics adapter, and PowerPoint. Suggests that you turn off hardware acceleration to try to resolve this problem.
• The background is not printed when you use a black-and-white printer to print a PowerPoint presentation that contains a colored background
  Describes the behavior where PowerPoint does not print a colored background to a black-and-white printer. Provides three methods to work around this behavior.
• Small Autoshapes appear distorted in PowerPoint
  In Microsoft PowerPoint, inserted AutoShapes and other drawing objects may appear incomplete, distorted in shape, or even unrecognizable.
• The hyperlink to a slide does not work when a comma is contained in the title of a slide presentation in PowerPoint
  Explains that a hyperlink does not work when you click the hyperlink in a slide to go to a different slide. This problem may occur when the hyperlink contains a comma. Requires that you remove commas from the slide title that you want to link to.
• Error message when you try to validate Office by using Office Genuine Advantage: "No Office Products Detected" or "Error code: 0x80180109"
  Describes an issue where you receive a "No Office Products Detected" or "Error code: 0x80180109" error message when you try to validate Office 2007, Office 2003 or Office XP by using Office Genuine Advantage. Provides a resolution.
• Error message when you use Office Genuine Advantage to validate Office: "Incorrect Time Settings" or "Error code: 0x8018110"
  Describes an issue where you receive a "Incorrect Time Settings" or "Error code: 0x8018110" error message when you use Office Genuine Advantage to validate Office 2007, Office 2003 or Office XP. Provides a resolution.
• Error message when you try to validate Office by using Office Genuine Advantage: "Why didn't my computer complete validation" or "Error code: 0x8018111"
  Describes an issue in which you receive a "Why didn't my computer complete validation" or "Error code: 0x8018111" error message when you try to validate Office 2007, Office 2003 or Office XP by using Office Genuine Advantage. Provides a resolution.
• You receive error messages when you try to open an Office document
  Describes the issue that occurs when you receive an error message after you open a specific file in an Office program. This error message may read, "Filename is not valid," "The file could not be accessed," or "The path you entered, ' filename ', is to
• You cannot see the presenter tools in presenter view when you show your presentation on multiple monitors in PowerPoint 2003
  Describes a behavior in which you cannot see the tools that are represented as icons and buttons in presenter view when you show your presentation on multiple monitors in PowerPoint 2003.
• Full-file version update may request Office source files
  Describes an issue where you may be prompted to provide the Office source files when you install a full file version of an Office hotfix or update.