PowerPoint 2004 for Mac Solution Center

Troubleshooting - PowerPoint 2004 for Mac

• You receive a "Cannot play back the video stream" error message when you try to play a PowerPoint Movie file from PowerPoint for Mac in Windows Media Player
  Discusses an issue in which you cannot view a PowerPoint Movie from PowerPoint for Mac in Windows Media Player.
• You receive a "This file is an unsupported graphic format" error message when you try to insert a picture into a PowerPoint for Mac presentation
  Discusses the reasons for an error message that you may receive when you try to insert a picture into a PowerPoint for Mac presentation. Also provides a workaround for this issue.
• When you try to use the Spelling Checker on some documents or presentations in Office for Mac, you receive an error message
  Describes an issue that occurs where you cannot use the Spelling Checker on some documents or presentations in Office for Mac.
• How to troubleshoot issues that occur when you use an Office for Mac program on a computer that is running Mac OS X 10.2.x or Mac OS X 10.3.x
  Describes how to troubleshoot issues that occur when you use an Office for Mac program on a computer that is running Mac OS X 10.2.x or Mac OS X 10.3.x.
• Slides stop printing and the computer crashes in PowerPoint for Mac
  Discusses an issue where slides start to print successfully, but then they stop printing and the computer crashes in PowerPoint for Mac.
• You receive the error "An unexpected error occurred (error code -10660)" when you try to open an Office for Mac document
  Describes the issue where you receive the error "An unexpected error occurred (error code -10660)" when you try to open an Office for Mac document.
• The slide to which the action settings for a button are set does not open in PowerPoint 2004
  Describes the issue in which the "Hyperlink to" setting for an action button is automatically set to the first slide of the presentation in a PowerPoint 2004 presentation.
• You cannot change the datasheet of a chart in PowerPoint 2004 for Mac
  Describes the issue in which you cannot change a chart's datasheet in a PowerPoint 2004 for Mac presentation. To resolve this issue, delete the com.microsoft.Graph.prefs.plist file from the Microsoft Preference's folder.
• You cannot drag a grouped collection of objects from one window to another window in an Office for Mac program
  Describes a problem in which you cannot drag a group of objects from one window to another in an Office for Mac program. This problem occurs when the group contains a movie. The movie must be moved separately.
• You receive a "Missing Default Fonts" error message when you start PowerPoint 2004 for Mac
  Describes a problem in which you receive a "Missing Default Fonts" error message when you start PowerPoint 2004 for Mac.
• After you install Office 2004 for Mac SP2, you receive an error message when you start Entourage 2004 for Mac, Excel 2004 for Mac, PowerPoint 2004 for Mac, or Word 2004 for Mac
  Describes a problem in which you receive an error message when you start Entourage 2004 for Mac, Excel 2004 for Mac, PowerPoint 2004 for Mac, or Word 2004 for Mac after you install Office 2004 for Mac Service Pack 2 (SP2).
• PowerPoint 2004 for Mac crashes and your presentation is lost when you save a corrupted PowerPoint 2004 for Mac presentation
  Describes a problem where PowerPoint 2004 for Mac crashes and the original file is lost when you use PowerPoint 2004 for Mac to open, and then save a corrupted PowerPoint 2004 for Mac presentation.
• The Fonts menu in Office for Mac does not appear in the WYSIWYG format
  Discusses the problem where the Fonts menu Office for Mac programs does not appear in the WYSIWYG format.
• The incorrect slide transition effects appear in a PowerPoint for Mac movie presentation
  The following symptom can occur when you create a movie presentation containing multiple slides, and the slides are animated using slide transition effects. When you view the movie presentation in PowerPoint or in QuickTime, the slide transition...
• Installed font does not appear in the font list in Office for Mac programs
  After you install a font into the Fonts folder in the operating system and start an Office program, such as Word, the font unexpectedly is not available in the Font dialog box, in the drop-down list, or in the Formatting Palette.
• You receive the "This installation of Microsoft Office X exceeds the number of installations permitted by the license agreement" error message in Office for Mac
  When you start one of the Office v. X for Mac programs listed at the beginning of this article, you may receive the following error message: When you click OK , the program quits.
• You cannot password-protect PowerPoint for Mac presentations
  Some programs provide the ability to password-protect files that are created in that program. Microsoft PowerPoint does not provide any password protection capabilities for presentations. PowerPoint also does not provide the ability to protect the...
• How to troubleshoot damaged PowerPoint for Mac presentations
  If you are experiencing unexpected behavior when working with a PowerPoint file, your presentation may be damaged or corrupted. Symptoms of a corrupted presentation include the following: Type 11, Type 1, or Bad f-line errors when you open or work with...
• Help button is missing in VBA macro message box in Office for Mac
  If you run Microsoft Visual Basic for Applications (VBA) code by using the MsgBox function with code to display a Help button, the button does not appear in the message box.
• You may see unexpected animation effects when you view a presentation in PowerPoint 2004 for Mac
  Explains that you may see unexpected animation effects when you view a presentation in PowerPoint 2004 for Mac. When you edit the slide, the animation effects do not appear in the Custom Animation dialog box.
• Changes are reverted one at a time when you use the Undo feature in the Compatibility Report to revert multiple changes that were made to your project in Microsoft PowerPoint 2004 for Mac
  Discusses a problem where the Undo feature reverts a single change after you use the Fix All feature in the Compatibility Report to make multiple changes.
• You cannot use the keyboard or the mouse to advance slides or animations in Microsoft Office PowerPoint 2004 for Mac
  Describes a problem where you cannot use the mouse or the keyboard to advance slides or animations in Microsoft Office PowerPoint 2004 for Mac.
• How to troubleshoot font problems in Office for Mac programs
  Describes the problem that you may have starting Office for Mac programs or opening an Office for Mac document.
• A temporary folder is the default location to save the file when you use the Save As feature to save a PowerPoint 2004 for Mac presentation
  Discusses an issue where the default save location for a Microsoft PowerPoint 2004 for Mac presentation is a temporary folder when you use the Save As feature.
• "Microsoft PowerPoint has encountered a problem and needs to close" error message when you try to export an image from PowerPoint 2004 for Mac
  Describes a problem where PowerPoint 2004 for Mac quits unexpectedly when you right-click an image in the PowerPoint 2004 for Mac presentation, and then click "Save as Picture".