Visio 2003 Solution Center

Troubleshooting - Visio 2003

• Text in drawing does not appear correctly when you print to Adobe PDF Writer with Visio 2002 or Visio 2003
  Explains that the text in the Visio 2002 drawing does not appear correctly when you print a Visio drawing to Adobe PDF Writer. To work around this behavior, format the text in the drawing to use the Arial Unicode MS font, and then print the drawing.
• A Visio drawing may not open in Visio Viewer 2007, and you may receive an error message in Internet Explorer
  Describes how to work around an issue that may occur if Visio Viewer 2007 is installed on a computer that is also running Visio 2002.
• You cannot open a Visio drawing after you install Visio 2003 Viewer
  Describes an issue where you cannot open a Microsoft Visio drawing or diagram after you install Microsoft Office Visio Viewer 2003. Provides a resolution to this issue.
• Font and language settings of text in your drawing are not retained when you reopen drawing in Visio 2003
  Describes how the font and language settings in a Visio 2003 drawing are not retained when you save and then reopen the drawing. To resolve this behavior, you can you change the language settings of your drawing.
• You receive an error message when you open a saved Visio drawing: "An error (100) occurred" or "Visio cannot open the file"
  Describes an issue where you receive a "An error (100) occurred" or "Visio cannot open the file" error message when you open a saved Visio drawing. Suggests to open a Visio drawing as a copy and work with the copy to prevent loss of the drawing.
• Error message when you start an Office program that has the Adobe PDFMaker add-in installed: "A version of Adobe Acrobat PDFMaker that is known to cause instabilities"
  Explains that you receive an "A version of Adobe Acrobat PDFMaker that is known to cause instabilities" error message when you start an Office program.
• You receive a "Clip Organizer Cannot Complete the Operation" error message when you try to start Clip Organizer
  When you start Microsoft Clip Organizer, you may receive one of the following error messages: -or- -or- When you click OK , you receive the following error message: -or-
• Site layout and shapes that represent html files disappear after you generate Web site map in Visio
  Describes an issue that occurs if the "HTML" check box in the Filter window is selected. Provides several methods to workaround this issue.
• If you double-click the icon for a Visio drawing, the diagram does not open
  In Windows Explorer, when you double-click the icon for a drawing, any of the following problems may occur: The drawing is opened in another program (and may be unreadable), or the Open With dialog box is displayed. Another program is started, and that...
• You receive a "Setup cannot find Visio.ini" error message when you try to install the Crime Scenes add-in in Visio 2003 and in Visio 2002
  Describes an issue where you receive an error message when you install the Visio Crime Scenes add-in on a computer that is running Visio 2003 or Visio 2002.
• "Disk Error -- Reserved Error (-1601)" error message when you try to install an Office update
  Describes the error message that you may receive when you try to install an Office update. To resolve this problem, quit the Windows Installer service and then re-register it.
• "MSIEXEC File Is Linked to Missing Export MSI.DLL:222" Error Message When You Run Setup
  When you try to install one of the Microsoft products listed in the "Applies to" section, you may receive an error message that is similar to the following:
• Step by Step Interactive tutorials and Getting Started tutorials for Office products do not start
  When you try to use Step by Step Interactive tutorials and Getting Started tutorials that are included in the products that are listed in the "Applies To" section, you may experience one of the following symptoms: The lessons or Help files may abruptly...
• Toolbar, toolbar button, or menu bar is missing in Visio
  Explains that your toolbar, toolbar button, or menu bar may miss in when you use Visio. Describes how to work around this problem. Requires that you modify the registry.
• Package omitted when reverse engineering an Oracle database in Visio
  When you try to reverse engineer an Oracle database by using the Database Model Diagram solution in Microsoft Office Visio, the Oracle packages contained within a stored procedure are omitted.
• Menus, toolbars, and stencils disappear in full-screen view in Visio
  When you view a drawing, one or more of the following symptoms may occur: Menus, toolbars, title bars, status bars, scrollbars, and stencils disappear from Visio. A single drawing page fills the screen with a black background. No drawing grid is...
• How to use Format Painter to format more than one item or selection in Visio
  When you want to apply the formatting of an item (object, shape, or text) to several other items in Microsoft Office Visio, you cannot apply (paste) the formatting to more than one item at a time. You must reselect the item that has the formatting, and...
• Deleted links remain in the List and Filter windows in a Web site map in Visio
  When you delete a Web shape directly from a Web site map drawing, the link continues to appear in the List window and Filter window after Microsoft Office Visio removes it from the page.
• MS09-005: Description of the security update for Visio 2003: February 10, 2009
  Resolves a security vulnerability that exists in Microsoft Office Visio 2003 that could allow arbitrary code to run when a maliciously modified file is opened.
• FTP virtual directories do not appear when you save to FTP server in Visio
  When you try to save a file to a virtual directory on a File Transfer Protocol (FTP) site, one of the following behaviors may occur: Virtual directories are not displayed in the dialog box (on the menu, click ). Only the physical directories under the...
• Reduced functionality, missing menu commands, and unavailable features in Visio
  Explains that you may not be able to save, edit, or create new drawings in Visio.
• Hyperlinks to bookmarks or sub-address locations are not exported correctly by "Save as Web Page"
  When you save a Microsoft Visio diagram as a Web page, hyperlinks that specify a bookmark or sub-address on the page may not link to the correct location on the page. The hyperlink loads the correct address; however, the bookmark or sub-address does...
• First letter of first word on each line is capitalized in Visio
  When you begin to type a sentence within a shape or text box, if you insert a space, a carriage return, a period, or a semicolon, Microsoft Office Visio automatically capitalizes the first letter of the first word in the sentence (or line).
• Visio maps banned sites in Internet Explorer Content Advisor
  If you use the Web Site Map Wizard to discover web sites, Microsoft Office Visio maps sites that are marked as banned in Internet Explorer Content Advisor.
• Nudge feature moves page instead of the selected shape in Visio
  When you select a shape on your drawing and use the arrow keys on your keyboard to move or "nudge" the shape (SHIFT+ARROW KEY), the entire page moves, rather than the individual drawing objects that are selected in the drawing window.