Visio 2003 Solution Center

Troubleshooting - Visio 2003

• How to troubleshoot problems that you may experience when you try to print to a local printer by using Office programs in Windows XP
  Provides troubleshooting tips for printing problems with Office programs in Windows XP.
• "Your installation cannot be activated" error message when you try to activate Office 2007 or Office 2003
  Describes the error message that you may receive when you try to activate Office 2007 or Office 2003.
• Cannot select folder or drive to search in Clip Organizer Wizard of Office
  Explains the issue where the search begins automatically when you import art by using the Clip Organizer Wizard. However, you can manually select folders or drives to search after the initial scanning.
• You cannot use the hyperlinks in Internet Explorer on a Web page that was created from a drawing in Visio 2007 or in Visio 2003
  Describes how hyperlinks do not work in Internet Explorer 5.0 or earlier on a Web page that was created from a Visio 2003 drawing. To work around this problem, upgrade your browser to a later version of Internet Explorer.
• You cannot send a document as an e-mail message from an Office 2003 or Office 2007 program
  Discusses the behavior where you cannot send an Office 2003 document as an e-mail message. You may experience this behavior when you are using a third-party mail client.
• "Installation source has been corrupted" error message when you install Office 2003
  Describes the error message that you may receive when you install Office 2003. This problem may be caused by an incorrect version of the XML Parser (MSXML) program.
• You receive message "A copy of this document is stored in a Document" when you click Get Updates or open a document that is attached to an e-mail message in Office
  Explains the error message that you receive when you open a document that is attached to an e-mail message.
• Warning message appears when you visit the Office Update Web site: "Internet Explorer version 5.5 or later is required"
  Describes a warning message when visiting the Office Update Web site to look for updates to your Office programs. This problem may occur with some third-party programs. Provides a workaround.
• Transparent AutoShapes or transparency patterns do not print as expected in Office XP programs, in Office 2003 programs, and in 2007 Office programs
  Describes an issue where transparent AutoShapes that overlap may not print as expected.
• The Office Setup program unexpectedly quits, and you do not receive an error message
  Describes a problem where the Office application Setup program unexpectedly quits, and you do not receive an error message.
• A Visio 2003 drawing control does not load and the Visio drawing contents are not displayed when you visit a Web page that contains the drawing control
  Describes that a Visio 2003 drawing control does not load and the Visio drawing contents are not displayed when you browse to a Web page that contains the drawing control. A resolution is provided.
• When you click a hyperlink to an Adobe Acrobat PDF file in an Office document, Adobe Acrobat Reader starts and then closes without opening the PDF file
  Describes the problem where hyperlinks in Office documents to Adobe Acrobat PDF files do not work.
• You receive an "Installation Error: File not Found" or "Error 0x51F" error message when you try to update Office 2003 programs from the Office Update Web site or the Office Download Center
  Describes an installation error message that you may receive when you try to update your Office 2003 installation from the Office Update Web site or the Office Download Center.
• Error message when you start an Office program that has the Adobe PDFMaker add-in installed: "A version of Adobe Acrobat PDFMaker that is known to cause instabilities"
  Explains that you receive an "A version of Adobe Acrobat PDFMaker that is known to cause instabilities" error message when you start an Office program.
• Fonts that are not TrueType fonts are not recognized by Visio 2003 and later Visio versions
  Visio 2003 (later versions) does not recognize fonts that are not TrueType fonts. This behavior occurs because Visio supports only TrueType Fonts. TrueType fonts have a .ttf extension.
• "An error (1441) occurred during the action Insert Label" error message in Visio when you try to add a new control to a drawing page
  Describes the issue in Visio that you try to add a new control to a drawing page, and you receive the error message, "An error (1441) occurred during the action Insert Label." Provides a workaround.
• Typing text in a high quality shape in a Visio diagram is very slow when the Pan & Zoom window is open
  Describes a behavior when you type text in a high quality shape in a Visio drawing, typing is very slow. This behavior occurs when the Pan & Zoom window is open.
• MS11-060: Vulnerabilities in Microsoft Visio could cause remote code execution: August 9, 2011
  Resolves the vulnerabilities in Microsoft Visio that could cause remote code execution, and was released on August 9, 2011.
• MS11-055: Description of the security update for Visio 2003: July 12, 2011
  Resolves security vulnerabilities that exist in Microsoft Office Visio 2003 that could allow arbitrary code to run when a maliciously modified file is opened.
• MS11-055: Vulnerability in Microsoft Visio could allow remote code execution: July 12, 2011
  Resolves security vulnerabilities that exist in Microsoft Visio that could allow arbitrary code to run when a maliciously modified file is opened.
• A Visio drawing may not open in Visio Viewer 2007, and you may receive an error message in Internet Explorer
  Describes how to work around an issue that may occur if Visio Viewer 2007 is installed on a computer that is also running Visio 2002.
• MS11-023: Description of the security update for Office 2003: April 12, 2011
  Resolves vulnerabilities in Office 2003 that could allow arbitrary code to run when a maliciously modified file is opened.
• You receive an error message when you install an Office program or open an Office program or document
  Describes an issue that occurs when the Everyone group of the Microsoft Office registry subkey is not set to full control when you install an Office program. Provides a resolution.
• Error message when you use Office Genuine Advantage to validate Office: "Incorrect Time Settings" or "Error code: 0x8018110"
  Describes an issue where you receive a "Incorrect Time Settings" or "Error code: 0x8018110" error message when you use Office Genuine Advantage to validate Office 2007, Office 2003 or Office XP. Provides a resolution.
• Error message when you try to validate Office by using Office Genuine Advantage: "No Office Products Detected" or "Error code: 0x80180109"
  Describes an issue where you receive a "No Office Products Detected" or "Error code: 0x80180109" error message when you try to validate Office 2007, Office 2003 or Office XP by using Office Genuine Advantage. Provides a resolution.