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Support for Microsoft Office Word 2003

Help and support for Microsoft Word 2003. Links to customer service and technical solutions, downloads, updates, and answers to top issues.

Top issues

Description of the January 2010 update for Office Word

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Templates

Templates

how-to articles - Templates

how-to articles - Templates

Frequently asked questions about the location of templates in Word 2003 or in Word 2007
Provides answers to frequently asked questions about the location of templates in Word 2003 or in Word 2007. Includes procedures for managing the functionality of Word templates.
Discusses how the Normal.dot global template is found by Office Word 2003
Discusses the search order that Office Word 2003 uses to locate the Normal.dot template.
You cannot share the Normal.dot file among multiple users in Word
Descrbes that Word does not support sharing the Normal.dot file among multiple users.

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Download details - Templates

Download details - Templates

Description of the Word 2003 post-Service Pack 1 hotfix package: November 29, 2004
Describes the Microsoft Office Word 2003 issues that are fixed in the Word 2003 post-Service Pack 1 hotfix package that is dated November 29, 2004.
Considerations for server-side Automation of Office
Developers can use Automation in Microsoft Office to build custom solutions that use the capabilities and the features that are built into the Office product. Although such programmatic development can be implemented on a client system with relative...
Placeholder text of XML schema element always prints in Word 2003
Describes a problem that occurs where placeholder text always prints when you print a document that contains an XML element with placeholder text in Word 2003.
When you run a VBA macro that uses the Range.Copy or the Range.Paste method on a Range object in Word 2003, the macro does not complete, and you receive an error message
Describes a problem that occurs when you run a VBA macro in a document in Word 2003 and the macro uses the Range.Copy or the Range.Paste method.

Troubleshooting - Templates

Troubleshooting - Templates

~$Normal.dot template file is not automatically deleted in Word
Decribes the problem that occurs where the ~$Normal.dot template file exists in the templates folder even though you quit Word normally.
Commands are unavailable in a template or in a document that is based on a custom template in Word 2003
Describes the issue where commands are unavailable when you open a template or a document that is based on a custom template in Word 2003.
You receive a "Microsoft Word has encountered a problem and needs to close" error message when you try to start Word 2002 or Word 2003
Describes a problem that occurs where you receive an error message when Word starts.

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Additional Resources

WebCast: How to use Microsoft Office Word 2003 as your XML editor

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Last Review : February 14, 2013