Word 2004 for Mac Solution Center

Troubleshooting - Word 2004 for Mac

• The version information does not appear in a Word for Mac document that you open in Word 2001 or in Word 98
  When you open a Microsoft Word for Mac document in Microsoft Word 2001 or Microsoft Word 98, version information for that document does not appear as expected when you click Versions on the File menu. Note When you open the document in Word for...
• Envelopes Are Printed in the Opposite Direction or Upside Down in Word for Mac
  When you print an envelope in Microsoft Word for Mac, the envelope may be printed in the opposite direction from what you expect, or it may be printed upside down. This behavior can occur on some printers, including the Hewlett-Packard (HP)...
• Data fields are not matched correctly when you perform a mail merge in Microsoft Word for Mac
  When you perform a mail merge in Microsoft Word for Mac, the data fields may not be matched correctly.
• Menu or submenu appears dimmed or does not appear when selected in Office for Mac programs
  In the programs that are listed in the "Applies To" section, when you click a menu or point to a submenu, the menu may not appear, may be unavailable, or the commands on the menu may not appear or respond.
• Installed font does not appear in the font list in Office for Mac programs
  After you install a font into the Fonts folder in the operating system and start an Office program, such as Word, the font unexpectedly is not available in the Font dialog box, in the drop-down list, or in the Formatting Palette.
• Formatting problems or the program closes unexpectedly when you try to open a new document or start Word for Mac
  Discusses that Word for Mac closes unexpectedly or that files experience formatting problems when you start the program. Provides a resolution for the problem.
• You receive the "This installation of Microsoft Office X exceeds the number of installations permitted by the license agreement" error message in Office for Mac
  When you start one of the Office v. X for Mac programs listed at the beginning of this article, you may receive the following error message: When you click OK , the program quits.
• The Office Address Book Is Empty in Word and Excel After You Upgrade to Office for Mac
  If you try to use the Office Address Book after you upgrade to any of the programs listed in the "Applies To" section, the Office Address Book may be empty. Entries that existed before you upgraded may no longer be visible.
• Description of the Open XML File Format Converter for Mac 1.1.0
  Describes the update to the Open XML Convertor for Office for Mac programs, that lets you open Office XML documents in Office for Mac programs.
• Scrolling stops when you drag an object to a new location in Word for Mac
  When you drag an object from one position on a page to a new area or page that is not visible on screen, scrolling may stop before you get to the position that you want. If you keep moving the mouse, scrolling continues but it may be jerky.
• When You Switch Views in the "List Recipients by" List Box in Word for Mac, All Categories and Contacts Are Selected
  When you select contact records or categories in the Query Options dialog box in the Data Merge Manager, and then you select either the Complete record view or the Categories view in the List recipients by list box, your selections are reset to...
• Justified Text Is Not Aligned Evenly on Lines with Footnote or Endnote Reference Marks in Word for Mac
  When you print a document that is formatted with the Justify format, lines of text that contain footnote or endnote reference marks are not aligned correctly. Lines in the text that contain footnote or endnote reference marks may be shifted to the...
• Print margins for text document are outside the printable area of the page in Word for Mac
  In Microsoft Word for Mac, when you open and then print a text file, the following error message appears: When you look at the margin settings, you find that the left and right margins are set to 0.25" (or 0.63 cm). NOTE : To view the margin settings,...
• Description of the Microsoft Office 2004 for Mac 11.5.4 Update
  The Office 2004 for Mac 11.5.4 Update contains changes that improve security and performance. Additionally, this update includes fixes for vulnerabilities that can be used to overwrite the contents of a computer's memory by using malicious code.
• Cannot set a default Date and Time field format in Word for Mac
  When you insert a date and a time into your document, and you try to set a default date and time format by clicking (on the menu, click ), the format that you choose will revert to the first setting under . You notice this problem when you close and...
• Language format is not available or is not applied to all parts of a document in Word for Mac
  When you change the language format on the menu for only the body of your document by clicking on the menu, this change is not applied to headers, to footers, to text boxes, to footnotes, or to endnotes.
• Pasting Microsoft Project tables into Microsoft Word
  When you copy information from a Microsoft Project table (task sheet, resource sheet, and so on) and paste this information to the Clipboard, it is formatted in tab-delimited columns. While you can paste this information into a spreadsheet and have it...
• Footnote moved to next page in Word for Mac
  Part or all of a footnote may be moved to the next page if it does not fit on the page on which the reference occurs. If a footnote does not fit in the available space, part of it and, in some Cases, all of it may be moved to the next page...
• "Bookmark not defined" error message when merging document that has TOC in Word for Mac
  When you perform a mail merge to a new document, and the main document contains a table of contents or a table of figures, you receive the following error message, instead of page numbers, when you update the table: ERROR! Bookmark not defined...
• Description of the Microsoft Office 2004 for Mac 11.5.5 Update
  The Office 2004 for Mac 11.5.5 Update contains changes that improve security and performance. Additionally, this update includes fixes for vulnerabilities that can be used to overwrite the contents of a computer's memory by using malicious code.
• Office Address Book export contains extra Tab character in data records in Word for Mac
  After you export the Office Address Book from Microsoft Entourage, and then the file is opened in Microsoft Word for Mac, the data records contain one more tab character than the header record. Because the tab characters are used to separate data...
• NUM LOCK key does not switch between numeric and navigation keypads as expected in Word for Mac
  In Microsoft Word for Mac, you are unable to use the NUM LOCK key to switch between the numeric keypad and the navigation keypad (arrow keys) as expected. In Microsoft Excel 2001 for Mac and earlier versions of Word for Mac, you can press SHIFT+NUM...
• Blank page is printed with different even and odd headers
  If a Microsoft Word document contains different odd and even headers and footers and an odd page that is followed by a section break or page break that is followed by page numbering starting over at 1, a blank page is printed between the two pages...
• Help button is missing in VBA macro message box in Office for Mac
  If you run Microsoft Visual Basic for Applications (VBA) code by using the MsgBox function with code to display a Help button, the button does not appear in the message box.
• Description of the Open XML File Format Converter for Mac 1.0.3
  The Open XML File Format Converter for Mac 1.0.3 includes fixes for vulnerabilities that an attacker can use to overwrite the contents of a computer's memory by using malicious code.