Support for Outlook Express

Key resources

Windows Vista/Windows 7: Where is Outlook Express?

Windows Mail
Outlook Express has been replaced by Windows Mail.

Trying to download Outlook Express?
Get multiple e-mail accounts in one program—Hotmail, Gmail, Yahoo! and more.

Get Windows Live Mail today!
Get multiple e-mail accounts in one program—Hotmail, Gmail, Yahoo! and more.

Check out the Email Product Support Center
Review top issues, error messages and troubleshooting

Outlook Express System Requirements
As an installed component of Internet Explorer, Outlook Express also maintains Internet Explorer's requirements.

Set up Outlook Express
Follow these step-by-step instructions to set up an Outlook Express account so you can start sending and receiving e-mail messages.

Learn more

Use Outlook or Outlook Express
Find out the differences between Outlook and Outlook Express and how to decide which one is for you.

Set up Outlook Express
Follow these step-by-step instructions to set up an Outlook Express account so you can start sending and receiving e-mail messages.

Setting Up Mail Servers in Outlook Express
Learn about the different kinds of mail servers, then set yours up in Outlook Express.

Using Outlook Express with Multiple E-mail Addresses, Multiple Accounts, and Multiple Identities
Find out how to use the many options you have for managing your e-mail accounts with Outlook Express.

Compose and send e-mail with Outlook Express
Learn how to create e-mail messages, attach files to your messages, and send them using Outlook Express.

Check, respond to, and print e-mail messages
Learn how to check for new e-mail messages, and then respond to them or print them.

Controlling Junk Mail in Outlook Express
Learn about some basic strategies you can use for controlling junk mail in Outlook Express.

Make safer passwords in Outlook Express
Learn best practices for choosing a password, how to configure Outlook Express to remember your passwords, and what to do if Outlook Express forgets them.

Import items into Outlook Express
With Outlook Express, you can import items, such as address book data, messages, and account settings from other programs, including other mail clients.

Hyperlinks Do Not Work in Outlook Express or in Word
Automatically fix hyperlinks in Microsoft Outlook Express and in Microsoft Word

Repair Outlook Express
Follow these step-by-step instructions for repairing the causes of unexpected behavior in Outlook Express.

An overview of the Cumulative Update for Outlook Express 6.0 SP1
This article describes how to download and install the Cumulative Update for Outlook Express 6.0 Service Pack 1 (SP1).

Downloads and updates

Get Windows Live Mail today!
Access multiple e-mail accounts in one program. See what's new!

MS05-030: Vulnerability in Outlook Express could allow remote code execution
Provides links to a security bulletin that discusses a problem where an attacker may be able to take control of a computer and install programs, access data, or create new accounts that have full user rights. An update resolves this vulnerability.

Authentication fails when you use Outlook or Outlook Express to try to log on to an HTTP-based mail server if you use Internet Explorer
Describes a hotfix that resolves the problem when authentication fails when you try to log on to a HTTP server in Outlook or Outlook Express when you are using Internet Explorer 7 or Internet Explorer 8.

Description of the cumulative update for Outlook Express
Microsoft has released an update that resolves several problems in Outlook Express.

"c0000005 (access violation)" error message when you check the spelling in a Portuguese (Brazil) Outlook Express e-mail message
Fixes a problem that may cause a "c0000005 (access violation)" error message when you check the spelling in a Portuguese (Brazil) Outlook Express e-mail message. You can contact Microsoft Product Support Services to obtain the hotfix.

Outlook Express 6.0 stops responding when you try to log on to your e-mail account
Describes a problem where Outlook Express 6.0 stops responding when you try to log on to your e-mail account.

In Outlook Express 6.0, the default server account name appears in the header of a reply message in an e-mail message thread
Describes a problem that occurs when you reply to an e-mail message thread in Microsoft Outlook Express 6.0. Provides information about a software update that resolves the problem.

The e-mail address or the display name is incorrect when you reply to a POP3 e-mail message in Outlook Express 6.0 or in Outlook 2003
Describes a problem where you cannot reply to an e-mail message when you click Reply in Outlook Express 6.0 or in Outlook 2003.

Security and privacy

Virus and Security Solution Center
Visit the Virus & Security Solution Center for answers to common questions and links to helpful resources.

Use the New Security Improvements in Outlook Express
Learn about the new settings to help you avoid viewing offensive content in an e-mail, reduce the amount of junk mail you receive, and lessen the risk of receiving dangerous content through an e-mail.

Microsoft Security Center
For the latest in computer security.

Support Options

Self-Support

Get help in Answers
Connect with others on Outlook Express.

Search the Knowledgebase

Outlook Express in TechNet
Get more details about Outlook Express.

Paid Incident Support
To contact a Microsoft Support Professional via e-mail, on-line submission or phone click on the product and version below that is applicable to you.

Outlook Express 6.0

Support lifecycle

View Support Lifecycle Information

Microsoft Product Support Lifecycle Policy page
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Outlook Express Support Lifecycle Policies

Outlook Express 6.0