Outlook Express 6.0 Help, Problems, Errors, Tutorials, and Downloads

Troubleshooting - Outlook Express 6.0

• OLEXP: Outlook Express 5 Starts Very Slowly
  In Windows 98 or Windows Millennium Edition (Me), Outlook Express or the Windows Address Book (wab.exe), may start very slowly.
• OLEXP: Error Finding POP3 or SMTP Servers When You Send or Receive E-mail Messages
  When you try to send or receive e-mail messages in Outlook Express, you may receive an error message that your Post Office Protocol 3 (POP3) or Simple Mail Transfer Protocol (SMTP) host could not be found (error code 0x800CCC0D). This behavior can...
• Error Message: The Message Could Not Be Sent. Some of the Recipients for This Message Are Not Valid.
  When you send a message in Outlook Express, you may receive one of the following error messages: Outlook Express: There was an error opening this message. An error has occurred. The Address Book failed to load. Outlook Express is incorrectly...
• Cannot store Outlook Express mail on a network share
  When you attempt to change the location in which Microsoft Outlook Express mail is stored, you cannot specify a network share as the new location.
• OLEXP: Error Message If the Folders.dbx File Is Missing or Damaged
  When you start Outlook Express or attempt to send an e-mail message, you may receive one of the following error messages: MSIMN caused an invalid page fault in module Msoe.dllMSIMN caused an invalid page fault in module "unknown"MSIMN caused an...
• OLEXP: Known Issues with Hotmail
  You may experience one or more of the following issues with Hotmail, which is included with Outlook Express 5 and later: When you attempt to manually delete messages in the Deleted Items folder, you may receive the following error message: The...
• Outlook Express and Outlook repeatedly prompt you for your password when you check messages on an Exchange Server-based computer
  When you use Outlook or Outlook Express and you try to check for messages on an Exchange Server-based computer, you may be repeatedly prompted for your user name and password.
• Image may not appear in message received with Outlook Express or Outlook
  When you open an e-mail or news message with Outlook Express or Outlook, images in the message may not be displayed. An image may appear as a box with a red X in it. This behavior can occur if the message was sent using CMYK color format. The CMYK...
• Hyperlinks in an e-mail message do not work in Office 2000 or in Office 2002 programs
  Discusses an issue where nothing happens when you click a hyperlink in a message or on a Web page. This may occur when the file associations for the URL protocols are missing or broken. Requires that you reset or edit the file type associations.
• How to back up and to restore Outlook Express data
  Describes the steps to follow when you want to back up and to restore Outlook Express data, such as messages, the Address Book, mail accounts, and news accounts.
• OLEXP: Error Message: Msimn.exe Has Generated Errors and Will Be Closed by Windows
  When you use Outlook Express, you may receive any of the following error messages: -or-
• Cannot create an HTTP or Hotmail account in Outlook Express
  When you use the Internet Connection Wizard in Outlook Express, you may be unable to create a new HTTP or Hotmail account. The option may be missing, or you may not be able to choose an HTTP server as the incoming e-mail server type from the list in...
• OLEXP: Unable to Import E-mail Messages into Outlook Express 5
  When you attempt to import messages into Microsoft Outlook Express, you may receive the following error message: No messages can be found in this folder or another application is running that has the required files open. Please select another...
• Spelling checker does not run on message in Outlook Express 5
  When you try to check the spelling in a message in Outlook Express 5, 5.01, or 5.5, you may receive the following error message: When you click Send , and the check box is selected in the Options dialog box, you may receive the following error message:
• Sent messages may not be saved in the Sent Items folder in Outlook Express
  When you send a message, a copy of the message may not be saved in the Sent Items folder, and you may not receive an error message. This behavior can occur for any of the following reasons: The Save copy of sent messages in the Sent Items folder...
• Message sent or received time is incorrect in Outlook Express
  Explains why the "message sent" and the "message received" times may be incorrect in Outlook Express.
• Error Message: The Mail Server Name Cannot Be Found
  When you post a message to a newsgroup in Microsoft Outlook Express version 4.0, the following error message may occur: The mail server name cannot be found. Please check your mail account settings, network connection, and TCP/IP configuration....
• Computer viruses: description, prevention, and recovery
  Discusses the different types of viruses and how to deal with them.
• Information About the Security Alert Message for Cookies in Internet Explorer and Outlook Express
  When you use Internet Explorer to gain access to a Web site, you may receive one of the following messages, depending on the version of Internet Explorer that you are using. Internet Explorer 5 or 5.5 If the Web site is using persistent cookies:...
• MAPI error messages when you import or export messages in Outlook Express
  Describes MAPI error messages that you may receive when you import or export messages in Outlook Express.
• Error message: "Explorer caused an invalid page fault in module Kernel32.dll"
  When you attempt to start Internet Explorer or Outlook Express on a Windows 95 or Windows 98-based computer, your computer may stop responding (hang), and you may receive one of the following error messages: Explorer caused an invalid page fault...
• Forwarded attachments in Outlook and Outlook Express do not include changes
  If you open an attachment in an Outlook or Outlook Express message, edit it, save the changes, and then forward it to another recipient, the changes are not saved and the recipient may receive the original version.
• OLEXP: Err Msg: Could Not Perform the Operation Because...
  When you click a Mailto link on a Web page, you may receive the following error message: Could not perform the operation because the default mail client is not installed properly. This behavior can occur if you use Outlook Express as your default...
• OLEXP: "Mail Recipient" Command Missing on "Send To" Menu
  When you point to Send To on the File menu, or you right-click a file and then point to Send To, the Mail Recipient command may be missing. Reinstalling your e-mail program may not resolve the issue.
• PRB: MAPI/CDO (1.x) Applications Fail After Outlook Express 4 Install
  Some customers may encounter challenges with their Extended Messaging Application Programming Interface (MAPI) and/or Collaboration Data Object (1.x) based applications no longer functioning after installing Outlook Express 4.X.