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Support for PC games

Help and support for PC games. Links to troubleshooting tips, error message help, downloads, updates, and answers to top issues.

Flight Simulator

Age of Empires

Support Topics

Age of Empires III: Retrieve your ESO user name and password

Known issues with Ensemble Studios Online when you play a multiplayer game of Age of Empires III

Troubleshoot graphics issues in Age of Empires III

You receive an ?Age of Empires is not installed" error message after installation of "The War Chiefs" or "The Asian Dynasties" Expansions

Gameplay resources for Age of Empires III

How to locate game-related content and settings for Age of Empires III

How to obtain a copy of the software manual and documentation for Age of Empires III

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Patches

Download patches (updates) for Age of Empires

Additional Resources

Age of Empires Online Community

Ask your question at the Microsoft Gaming Community

Age of Empires online

Get Age of Empires today from Microsoft Store

Fable

Support Topics

Activation Process has been terminated

Information about Activation

Video problems and System Requirements

Improper shut down detected

Slow performance

Resources for information about how to play Fable: The Lost Chapters

How to obtain a copy of the software manual for Fable: The Lost Chapters

Information about where saved games, tattoos, settings, and other data are located for Fable: The Lost Chapters

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Additional Resources

Fable Gaming Community

Ask your question at the Microsoft Gaming Community

Halo

Support Topics

LIVE gaming on Windows failed to initialize

Minimum system requirements for Halo 2 for Windows Vista

Network ports that are required to play Halo

Known video issues

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Additional Resources

Halo 2 Vista Gaming Community

Ask your question at the Microsoft Gaming Community

Zoo Tycoon

Support Topics

Problems installing Games for Windows

Zoo Tycoon 2 error: You need at least 256 MB of system memory to run...

Zoo Tycoon 2 does not start or you receive an error message: Another instance of startup.exe is already running

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Additional Resources

Zoo Tycoon Gaming Community

Ask your question at the Microsoft Gaming Community

Support Options

Try online resources to find solutions

Discuss Microsoft PC Gaming topics with other users in our Community forums

Browse our knowledge Base for answers

Get help for playing online with Games for Windows ? LIVE support.

Game Support for PC Games on Xbox.com

Assisted Support

Microsoft only provides support for games produced by Microsoft,
if you?re having a problem with a specific game title not created by Microsoft, please visit the Publisher's site for assistance.Find here a list of Game publishers

Contact Games for Windows Live Support if you are having problems connecting to LIVE

Submit your support incident online and get in contact with a Microsoft Support Professional (charges may apply)

Last Review : 23 October 2012

Select the product you need help with

Support for PC games

Popular support topics

General troubleshooting resources for Microsoft Games for Windows

DirectX Support

Manuals

Flight Simulator

Support Topics

Patches

Additional Resources

Age of Empires

Support Topics

Patches

Additional Resources

Fable

Support Topics

Additional Resources

Halo

Support Topics

Additional Resources

Zoo Tycoon

Support Topics

Additional Resources

Support Options

Try online resources to find solutions

Assisted Support