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Support for Microsoft mouse, keyboards, LifeChat, LifeCam & moreHelp and support for Microsoft hardware: mouse, keyboard, LifeCam, headset, fingerprint reader. Links to troubleshooters, downloads, and top issues. Key ResourcesKey ResourcesWindows 7 Compatibility Center Help with Windows 7 compatibility problems Hardware and Devices troubleshooter Browse videos Microsoft Hardware Home Page LifeCam webcamsLearn how to setup, install and configure your new LifeCam
Top SolutionsUsing LifeCam with AOL, Yahoo, or Gmail Using your LifeCam with Microsoft Live Messenger Troubleshoot failures to find new LifeCam hardware Resolve blank preview, "initialization error," or "no camera connected" error in LifeCam software Troubleshoot bad or no video or problems starting LifeCam software Resolve compatibility issues between LifeCam and other programs Search the Knowledge Base LifeChat headsets
Key ResourcesLifechat products. Find yours. Download webcam and headset software Microsoft Home Magazine: Webcams and Headsets Top SolutionsFind downloads for applications and devices running on Windows 7 Enable sounds in LifeChat headset How to connect a Wireless Xbox 360 Controller to a LifeChat ZX-6000 receiver Search the Knowledge Base Mouse
Key ResourcesCheck out all the mouse options that are available. Identify yours. Software for your Microsoft Mouse Microsoft hardware product tours Microsoft Hardware Healthy Computing Guide Top SolutionsHow to Synchronize your Microsoft Wireless Optical Desktop (video) How to Synchronize your Microsoft Wireless Mouse (video) Download Mouse and Keyboard Software Install mouse and IntelliPoint software Troubleshoot response failures in wireless keyboard or mouse The minimum system requirements for the Microsoft Wireless IntelliMouse Explorer with Fingerprint Reader Troubleshoot a wireless mouse that does not function correctly Troubleshooting Microsoft and Compatible Mice in Windows Troubleshoot failures in detecting new Bluetooth mouse or keyboard Search the Knowledge Base Keyboards
Key ResourcesCheck out all the keyboard options that are available. Identify yours. How to find the name of your hardware product Microsoft Hardware Support for Windows 7 Microsoft Hardware Healthy Computing Guide Top SolutionsTroubleshoot response failures in wireless keyboard or mouse Troubleshoot wired keyboards that don't respond or that type wrong characters Software for your Microsoft keyboard Search the Knowledge Base Fingerprint Reader
Key ResourcesFingerprint Reader System Requirements How to clean and maintain your Microsoft Fingerprint Reader device How to add, change, or remove a Fingerprint Logon by using the Fingerprint Logon Manager for use with the Fingerprint Reader Top SolutionsThe Fingerprint Reader does not register fingerprints The Fingerprint Registration Wizard does not run after you install the Fingerprint Reader and the DigitalPersona Password Manager software and then restart the computer You cannot log on to a computer by using the Fingerprint Reader You notice a delay when you use Fingerprint Reader to log on to Web sites Search the Knowledge Base Support OptionsSelf Help Support OptionsProduct Documentation Windows 7 Hardware Communities Windows Vista Hardware Communities Windows XP Hardware Communities MSDN hardware forums For Developers on Microsoft hardware Assisted Support OptionsMicrosoft Hardware Warranty Information Assisted Support Options Contact a Microsoft Support Professional using your TechNet Subscription Contact a Microsoft Support Professional using your MSDN Subscription Customer ServiceIf you have a non-technical question, the following Customer Service resources are available: How to replace Microsoft software or hardware, order service packs, and replace product manuals Product Sales and licensing Replacements, refunds and rebates | |||||||||||||||||||||||||||||

















