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Money Solution Center
Top issues
Top issues
Network issues affecting Microsoft Money and MSN Money
You receive message: "Money requires a software update"
Activating Money Plus
You cannot synchronize data between Microsoft Money and MSN Money
Back up a Money data file to a writable CD or DVD drive
You cannot convert Money 99 or Money 98 data files into Money 2006 or later data files
"Money cannot open this file because it was created by an incompatible version"
Online statement types that are used by Money
You receive error messages when you import OFX statements
Error messages
Error messages
Money Plus stops responding or you receive the error: "Money has stopped working"
You receive error messages when you import OFX statements
You receive an unspecified error message when you work with online payments
"Money cannot open this file because it was created by an incompatible version"
Money stops responding or you receive this error: "OBRES:34 source 16.0"
"Microsoft Money has encountered a problem and needs to close"
Troubleshooting
Troubleshooting
Account balance updates and transaction downloads not responding
You cannot convert Money 99 or Money 98 data files into Money 2006 or later data files
You cannot synchronize data between Microsoft Money and MSN Money
Some categories are missing when you upgrade to Money 2007 Home & Business
Transactions have the wrong payee when you try to download statements in Money
You cannot view your cash flow report
The import of the .ofc file from your financial institution fails
You cannot match invoice payments to downloaded transactions in Money
How-to
How-to
Import Money Data to Excel
Back up a Money data file to a writable CD or DVD drive
Export and import account information
Connect to a financial institution that does not support online services in Money
Set up online banking in Money for a financial institution that does not appear in the list
Create and use a home mortgage escrow account
Calculate the annualized return in Money and in MSN Money Portfolio
Contacts
Contacts
Money Plus: Contact a support professional by e-mail, chat, or phone
Money 2007: Contact a support professional by e-mail, chat, or phone
Money 2006: Contact a support professional by e-mail, chat, or phone
MSN Money: Contact a support professional by e-mail, chat, or phone
Ask questions on a newsgroup
Need More Help?
Contact a Support Professional by Email, Online, or Phone.
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Last Review : April 14, 2008
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