Support for Microsoft InfoPath 2010 and 2007

Help and support for Microsoft InfoPath. Links to customer service and technical solutions, templates, and answers to top issues.

Key Resources

Getting Started with InfoPath 2010
If you know InfoPath 2007, used an earlier version of InfoPath, or have never used InfoPath before, explore these resources to begin learning how to use the latest version.

InfoPath Support Page on Office.com
Find product information, purchasing options, help and how-to articles, and more.

Templates for InfoPath
Browse templates for business, community, home, and more.

Office 2010 Product Guides
The Office 2010 product guides provide an overview of what’s new in your favorite Microsoft Office programs and a deeper look at benefits across all Office 2010 programs, as well as Office Web Apps and Office Mobile 2010.

IT Professionals: Visit the Update Center for Microsoft Office, Office Servers, and Related Products
Find and manage updates in one place for Office, Forms Server, Groove Server, PerformancePoint Server, Project Portfolio Server, Project Server, Search Server, SharePoint Server, and Windows SharePoint Services.

Ask the Community: Microsoft Office Business Users Forum at Microsoft Answers
Ask a question or search for answers in the Office Access forums. Experts are on hand to help. Most questions answered in 24 hours or less.

IT-Professionals: Visit the Office TechCenter on Technet
The one-stop-shop for resources, blogs, forums, and content around Office for IT Professionals

Developers: Visit the Office Development Center on MSDN
The one-stop-shop for resources, blogs, forums, and content around Office Development

Self-Support

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues.

Office Online Demos for InfoPath 2007
Find helpful articles, training, user guides, video demos, and more.

Ask the Community

IT-Professionals: Post a question in the “InfoPath Forms Services (pre-SharePoint 2010)” forum on TechNet
Experts are on hand to help. Most questions answered in 24 hours or less.

IT-Professionals: Post a question in the “Using SharePoint Designer, InforPath and other customization” forum on TechNet
Experts are on hand to help. Most questions answered in 24 hours or less.

InfoPath Team Blog
The official blog of the Microsoft InfoPath product team.

Ask the Community: Microsoft Infopath Forum at Microsoft Answers
Ask a question or search for answers in the Office InfoPath forums. Experts are on hand to help. Most questions answered in 24 hours or less.

Assisted Support

Assisted Support Options

Contact a Microsoft Support Professional

Contact a Microsoft Support Professional by email, chat, or phone.

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. Learn more.

Microsoft Premier Customers
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services.

Customer Service

If you have a non-technical question, the following Customer Service resources are available:

Product Sales and licensing
Visit the Sales & Licensing Solution Center for answers to common questions and links to helpful resources.

Replacements, refunds and rebates
Visit the Replacements, refunds and rebates Solution Center for answers to common questions and links to helpful resources.

Contact a Customer Service Representative
Get assistance with your non-technical question. Contact Microsoft Customer Service via Chat or e-mail.

Security and Privacy

Virus and Security Solution Center
Visit the Virus & Security Solution Center for answers to common questions and links to helpful resources.

Change your security settings through the Trust Center
The Trust Center is where you can find security and privacy settings for the 2007 Microsoft Office system programs. The Very High, High, Medium, and Low security levels that were used in earlier versions of Office are now replaced with a more streamlined security system.

Microsoft Security Center
For the latest in computer security.

Learn about privacy options for Office 2007 programs
This article describes the privacy options for features that you might want to use.

Support Lifecycle

View Support Lifecycle Information

Microsoft Product Support Lifecycle Policy page
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.