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Live Meeting Solution Center
Top issues
Top issues
Unable to join your meeting because you are prompted to open or save a file named “Launch.rtc”
Known issues with Live Meeting 2007
You can't join a meeting as a domain user
The Live Meeting toolbar is not displayed in Outlook or in PowerPoint
Your image file displays in black and white when you upload it to a meeting
Requesting a new meeting organizer password
Restricting who can participate in a meeting
Audio problems
You can't hear audio in Live Meeting 2007
Audio on a Windows Vista computer stops working after joining a conference
"An audio codec is needed to play this file."
"Your current security settings prohibit running ActiveX controls on this page"
Common questions
How to attend a Live Meeting 2007 session or a Live Meeting 2005 session
How do I determine what type of session I'm using (Web service vs. Office Communications Server)?
What ports does Live Meeting use?
Error messages
Error messages
"An audio codec is needed to play this file."
"Your current security settings prohibit running ActiveX controls on this page"
"Data Execution Prevention"
"An error occurred while connecting to the audio broadcast for this meeting"
Downloads and updates
Downloads and updates
Live Meeting 2007 client
Live Meeting 2007 Resource Center
Live Meeting 2007 Conferencing add-in for Outlook
Live Meeting 2005 add-ins and publications
Installation and setup
Live Meeting 2007
Minimum system requirements for Live Meeting 2007
Windows-based Live Meeting 2007 - Run a compatibility test
Web-based Live Meeting 2007 - Run a compatibility test
Live Meeting 2005
Minimum system requirements for Live Meeting 2005
Windows-based Live Meeting 2005 - Run a compatibility test
Attending a meeting
Attending a meeting
Unable to join your meeting because you are prompted to open or save a file named “Launch.rtc”
Joining a meeting
How to use your Live Meeting account to log on
Starting voice and video
You can't hear audio in Live Meeting 2007
Asking questions during a meeting
Printing meeting content
Organizing a meeting
Organizing a meeting
Requesting a new meeting organizer password
Getting started as an organizer
Getting started as a presenter
Setting meeting options
Restricting who can participate in a meeting
Importing and sharing content
Managing attendee persmissions
Training resources
Live Meeting service
Getting started with Live Meeting (user's guide)
Quick reference card
Live Meeting 2007
Live Meeting 2007 self-paced and instructor-led training
Live Meeting 2007 video demos for joining and organizing meetings
Live Meeting 2007 self-paced e-learning
Live Meeting 2007 help desk training
Live Meeting 2005
Live Meeting 2005 instructions and how-to topics
Live Meeting 2005 self-paced e-learning
Easy Assist
Easy Assist
Microsoft Easy Assist Help provides step-by-step instructions to join and interact during Easy Assist sessions
Download the Microsoft Easy Assist Client
Download the Microsoft Easy Assist Launchpad
Download the Microsoft Easy Assist Safe Mode Client for troubleshooting within Windows Safe Mode
A workaround if you are unable to install and run an Easy Assist session while in "safe mode"
Contacts
Contacts
Live Meeting using the Web service - Contact a support professional
Live Meeting using Office Communications Server - Contact a support professional
FAQ
How do I determine what type of session I'm using (Web service vs. Office Communications Server)?
Where can I see the status of my Live Meeting service support requests?
Related links
Office Online
MSDN - Office
TechNet - Office Desktop Applications
Live Meeting 2007 RSS feed
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Last Review : August 19, 2008
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