Support for Microsoft OneNote 2010 and 2007

Microsoft OneNote 2010 and 2007This solution center is applicable to the following versions of Microsoft Office OneNote:
2010 and 2007

Key Resources

Key Resources

Get Office 2010 Service Pack 1 today
Microsoft Office 2010 Service Pack 1 (SP1) provides the latest updates for Office 2010.

Getting Started with OneNote 2010
If you know OneNote 2007, used an earlier version of OneNote, or have never used OneNote before, explore these resources to begin learning how to use the latest version.

OneNote Support Page on Office.com
Find product information, purchasing options, help and how-to articles, and more.

Office 2010 Product Guides
The Office 2010 product guides provide an overview of what’s new in your favorite Microsoft Office programs and a deeper look at benefits across all Office 2010 programs, as well as Office Web Apps and Office Mobile 2010.

IT-Professionals: Visit the Office TechCenter on Technet
The one-stop-shop for resources, blogs, forums, and content around Office for IT Professionals

Developers: Visit the Office Development Center on MSDN
The one-stop-shop for resources, blogs, forums, and content around Office Development

Ask the Community: Microsoft Office OneNote Forum at Microsoft Answers
Ask a question or search for answers in the Office OneNote forums. Experts are on hand to help. Most questions answered in 24 hours or less.

Automatically Fix Common Problems with Office Related Fix It’s
Find automated Fix Its for common Office issues.

OneNote Training Courses
Follow step-by-step video tutorials on using OneNote.

Templates for OneNote
Download templates that will make it easy to customize OneNote for your needs.

Product Activation Solution Center
Visit the Product Activation Solution Center for answers to common questions and links to helpful resources.

Description of the 2007 Office suite SP3 and of Office Language Pack 2007 SP3
Get the latest updates to the 2007 Office suite and to the Office Language Pack 2007.

Top Issues

Top Issues

The "Send To OneNote 2007" printer is missing in the Print dialog box in a 2007 Office program
This article describes how to resolve this issue.

You cannot use Outlook 2007 to send or save an e-mail message that was created in OneNote 2007
This article describes how to work around this issue.

Error message: "This section is from a later version of OneNote and cannot be opened"
This article describes how to work around this issue.

Recover deleted notes
Recover deleted sections, pages, subpages, and content.

Work together in a shared notebook
Online course to help you with co-authoring, permissions and sharing notebooks.

Share notebooks in OneNote 2010
Expand your knowledge about different ways to share workbooks.

Downloads, Updates and Add-Ins

Downloads, Updates and Add-Ins

Get Office 2010 Service Pack 1 today
Microsoft Office 2010 Service Pack 1 (SP1) provides the latest updates for Office 2010.

Update for Microsoft Office OneNote 2007
This update provides the latest fixes to Microsoft Office OneNote 2007. Additionally, this update contains stability and performance improvements.

2007 Microsoft Office Add-in: Microsoft Save as PDF or XPS
This download allows you to export and save to the PDF and XPS formats in eight 2007 Microsoft Office programs. It also allows you to send as e-mail attachment in the PDF and XPS formats in a subset of these programs.

Templates for OneNote
Download templates that will make it easy to customize OneNote for your needs.

Deploy Office Web Apps (Installed on SharePoint 2010 Products)
This article is intended for IT Pros planning to deploy Office Web Apps on SharePoint 2010 Products on-premises in their organizations.

Windows PowerShell compiled Help for Office Web Apps
Downloadable .chm file that contains Help for Windows PowerShell cmdlets for Office Web Apps.

Support Options

Self-Support Options

Search the Microsoft Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues.

Ask the Community: Microsoft OneNote Forum at Microsoft Answers
Ask a question or search for answers in the OneNote forums. Experts are on hand to help. Most questions answers in 24 hours or less.

IT-Professionals: Visit the Microsoft Office TechCenter on TechNet
TechNet is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Developers: Visit the Microsoft Office Developer Center on MSDN
MSDN is the primary resource for Developers providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Paid Support Options

To contact a Microsoft Support Professional via e-mail, on-line submission or phone click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

OneNote 2010 and Office 2010

OneNote 2010
OneNote Home and Student 2010
Office Standard 2010
Office Starter 2010
Office Professional 2010
Office Professional Plus 2010
Office Professional Academic 2010
Office Home and Student 2010
Office Home and Business 2010

OneNote 2007 and Office 2007

OneNote 2007
Office Standard 2007
Office Basic 2007
Office Professional 2007
Office Ultimate 2007
Office Home and Student 2007
Office Enterprise 2007
Office Professional Plus 2007
Office Small Business 2007

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. Learn more.

Microsoft Premier Customers
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Microsoft Pinpoint
Connect with thousands of Microsoft Certified companies to find products and services.

Customer Service

If you have a non-technical question, the following Customer Service resources are available:

Product Sales and licensing
Visit the Sales & Licensing Solution Center for answers to common questions and links to helpful resources.

Replacements, refunds and rebates
Visit the Replacements, refunds and rebates Solution Center for answers to common questions and links to helpful resources.

Contact a Customer Service Representative
Get assistance with your non-technical question. Contact Microsoft Customer Service via Chat or e-mail.

Security and Privacy

Security and Privacy

Virus and Security Solution Center
Visit the Virus & Security Solution Center for answers to common questions and links to helpful resources.

Change your security settings through the Trust Center
The Trust Center is where you can find security and privacy settings for the 2007 Microsoft Office system programs. The Very High, High, Medium, and Low security levels that were used in earlier versions of Office are now replaced with a more streamlined security system.

Microsoft Security Center
For the latest in computer security.

Learn about privacy options for Office 2007 programs
This article describes the privacy options for features that you might want to use.

Support Lifecycle

View Support Lifecycle Information

Microsoft Product Support Lifecycle Policy page
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Office Support Lifecycle Policies 

To view Support Lifecycle information for a specific version of Microsoft Office, select the product and version below that is applicable to you.

       Office Word 2010

       Office OneNote 2010
       Office OneNote2010 (Home and Student version)

       Office 2010

       Office 2010 (all editions)

       Office 2007

       Office 2007

       Older Versions

       View the Support Lifecycle Index

Last Review : February 2, 2012