Support for Microsoft Project and Project Server

Help and support for Microsoft Project and Microsoft Project Server 2013, 2010 and 2007. Links to customer service, technical solutions and more.

Support options and resources

Self-support options

Office help and how to
Visit the Office help and how to center to get all you can out of Project.

IT Professionals: Project Server TechCenter on TechNet
The Project Server TechCenter is the primary resource for IT Professionals to find resources and training to install, deploy, manage, and support on-premises versions of Project Server.

Developers: Project Developer Center
The Project Developer Center is the primary resource for Developers seeking resources and training for Project.

Search the Microsoft Knowledge Base (KB)
Search the Microsoft Knowledge Base (KB) for technical solutions to common break-fix issues.

Community resources

Microsoft Community for Project
Post a question or browse for solutions in the Office Community forums.

IT Professionals: Microsoft TechNet Project Forums
Ask a question in the Project Forums. Most questions answered in 24 hours or less.

Developers: MSDN Project Forums
Ask a question in the Project Forums Most questions answered in 24 hours or less.

Pay per Incident support

Get Microsoft technical support
To contact a Microsoft support professional, click on the product and version below that is applicable to you. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

Project Server

Project

Contract Incident support

IT Professionals: Contact a Microsoft Support Professional using your TechNet Subscription
TechNet Professional subscribers are entitled to receive 2 complimentary incidents and a 20% discount on any additional phone incidents purchased. Learn more.

Developers: Contact a Microsoft Support Professional using your MSDN Subscription
MSDN Subscribers may be entitled to receive up to 4 technical support incidents depending on the subscription level. Learn more.

Microsoft Premier Online (MPO)
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

To learn more about related products or topics, click on a link below.

Downloads

Downloads

Try it Now: Project Server 2013
Visit the Project Server TechCenter for details and information about Project Server 2013.

Project 2010 SP1
Service Pack 1 provides the latest updates to Project 2010.

Project Server 2010 SP1
Service Pack 1 provides the latest updates to Project Server 2010.

Project 2007 SP2
Service Pack 2 provides the latest updates to Project 2007.

How to obtain the latest Service Pack for Project Server 2007
This article provides details on how to obtain the latest service packs, release notes and update details for all 2007 Office Server products.

Learn more

Using Project

Office help and how to
Microsoft Office Online is the ultimate resource for Microsoft Office information including templates, how tos, downloads and more.

Make the switch to Project 2013
This collection of videos will help you make the switch to Project 2013. You will learn how easy it is to get started quickly and do everyday tasks.

Get started with Project 2010
Transitioned from an earlier version of Project? Learn what’s new or find basic instruction for first time use.

IT Professionals: Video Demos and Training for Project Server 2013
This page includes a list of links to video demos and training resources for Project Server 2013.

Activating Office 2013
Get information on how to activate your Office 2013 programs.

Activating Office 2010
Get information on how to activate your Microsoft 2010 programs.

Support lifecycle

Learn more about Project Server and Project support lifecycle

Support lifecycle policy page
Visit the Microsoft support lifecycle policy page to view Microsoft’s guidelines for product support from availability to end of product support lifecycle.

Project Server and Project support lifecycle policies
View the support lifecycle policy information for the Project Server and Project family of products.

Last Review : October 2, 2013