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Antigen 7.0, 7.5 and 8.0 Solution Center
How-To Articles
How to prevent specific mail from being blocked by an RBL list in Antigen
How to configure a remote Antigen Client session in Windows XP SP2
How to upgrade an evaluation version of Antigen to a fully licensed version of Antigen
How to configure Sybari Enterprise Manager to send a Signature Update notification when an engine update fails in Antigen
How to configure Antigen to send notifications about filtered e-mail messages to users
How to use the Antigen utility (Antutil.exe) in Antigen to disconnect the Antigen services from the Microsoft Exchange Server services
Description of the scan order in Antigen 8.0
How to install a service pack or a software update on a Microsoft Exchange Server computer that is running Antigen for Exchange
Troubleshooting
How to prevent the outgoing disclaimer text from being appended to incoming e-mail messages in Antigen
The Sybari Worm list is not updated as frequently as the antivirus scan engines in Antigen
Description of the upgrade process when you install Antigen on a computer that is running an earlier version of Antigen
How to disable the Advanced Spam Manager (ASM) junk mail setting in Antigen
How to enable the multiple scanning processes feature in Antigen 7.5 and in Antigen 8.0
You receive an "ERROR: Unable to connect to service" error message in the Sybari Client in Antigen
You may receive an "Unable to Connect to Service (CoCreateInstanceEx returned 0x80070005)" error message in Antigen
How to configure the Exchange 2003 Intelligent Message Filter add-in in Antigen 8.0
The scan engines are not updated, and a "Could not delete zipped engine file" error is logged in the Programlog.txt file in Antigen
Spam that has "re[10]" in the subject line is not filtered in Antigen
CPU utilization increases on the Exchange server when you are running Antigen
Description of the "Exchange 2003 UCE Settings" section in the stand-alone version of Advanced Spam Manager in Antigen
Messaging performance is slower than expected in Antigen, and the Antigen client stops responding
When you delete a mailbox from a server that is running Exchange Server 2003 or Exchange 2000 Server, the mailbox still appears in Antigen
How to retrieve header information from quarantined messages, and how to add this header information to the Allowed Mailhosts list
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Last Review : September 14, 2009
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