Top Dynamics CRM Online from Microsoft Supporthttp://support.microsoft.com/ph/13011The latest support information about Dynamics CRM Online from Microsoft Product Support Services. Troubleshoot connection errors with the Microsoft Dynamics CRM for Outlook Configuration Troubleshooting Wizardhttp://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/outlook-troubleshooting.aspx#phrssInstalling upgrading and configuringYour computer may be unable to connect to Microsoft Dynamics CRM for Microsoft Office Outlook for several different reasons. This troubleshooting wizard will help you to identify and fix the problem that’s preventing the computer from connecting. "Problem communicating with the Microsoft Dynamics CRM Server" error message when you configure the Dynamics CRM Client for Outlookhttp://support.microsoft.com/kb/2502671#phrssInstalling upgrading and configuringMicrosoft article 2502671 discusses several possible causes of this error and how to resolve them. Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentialshttp://support.microsoft.com/kb/2666080#phrssInstalling upgrading and configuringThe cause of this issue can be not having your Windows Live ID verified. "Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help."http://support.microsoft.com/kb/2682528#phrssInstalling upgrading and configuringCan occur if the Windows Live ID Sign-in Assistant service is not running. Installing the CRM 2011 Outlook Client http://www.democrmonline.com/links/InstallingOutlookClient/#phrssInstalling upgrading and configuringThis is a useful how-to video. Frequently asked questions about Microsoft Dynamics CRM Online billing http://rc.crm.dynamics.com/rc/2011/en-us/online/5.1_CTP/billingfaq.aspx#phrssBilling licensing and subscription questionsBilling Support agents for Microsoft Dynamics CRM Online often hear similar questions from our customers. To help you get back to work as quickly as possible, we put together this list of the most frequently asked questions. You cannot sign in to Microsoft Dynamics CRM Online with your Windows Live ID credentialshttps://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/windows_online_signin_errors.aspx#phrssLogging in or signing inDid you encounter an error or problem when you tried to sign in to Microsoft Dynamics CRM Online with your Windows Live ID credentials? One of the suggestions in this article might help you resolve the issue and sign in successfully. Issues trying to import data into Dynamics CRM http://rc.crm.dynamics.com/rc/2011/en-us/online/5.0/import_resources.aspx#phrssImporting dataA list of articles to help you learn more about importing records to Microsoft Dynamics CRM Online using the Import Data Wizard. Optimizing and Maintaining Client Performance for Microsoft Dynamics CRM 2011 and CRM Onlinehttp://www.microsoft.com/en-us/download/details.aspx?id=23261#phrssPerformanceThe white paper provides readers with the information necessary to ensure and maintain the optimal performance of the clients connecting to a business solution based on Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM Online. Data Import with Microsoft Dynamics CRM 2011 explainedhttp://www.democrmonline.com/links/DataImport/#phrssImporting dataData Importing - Microsoft Dynamics CRM 2011 Series. Common CRM 2011configuration settings and tasks that can help you keep your organization optimized http://rc.crm.dynamics.com/rc/2011/en-us/online/5.1_CTP/GoLive_checklist.aspx#phrssPerformanceThis article is intended for administrators and business users of Microsoft Dynamics CRM Online. The Outlook and CRM ribbons disappear from Microsoft Outlook when you use the Microsoft Dynamics CRM Client for Microsoft Office Outlookhttp://support.microsoft.com/kb/2494581#phrssCRM ToolbarAfter you install the Microsoft Dynamics CRM Client for Microsoft Office Outlook and then locate the Microsoft Dynamics CRM folders in Microsoft Office Outlook 2010, the Outlook and CRM ribbons disappear. Additionally, the Office Outlook ribbon does not reappear unless you disable Microsoft Dynamics CRM. An error occurred while trying to add the report to Microsoft Dynamics CRMhttp://support.microsoft.com/kb/2600639#phrssUploading reportsWhen RDL Sandboxing is enabled, only certain classes and methods can be used in a custom FetchXML report. This article contains a list of the classes that are allowed, and beneath each class are the available methods for use in Microsoft Dynamics CRM Online reports. How To: Creating Custom Report with Microsoft Dynamics CRM 2011 BIDS Fetch Extensionhttp://blogs.msdn.com/b/crm/archive/2010/10/26/how-to-creating-custom-report-with-microsoft-dynamics-crm-2011-bids-fetch-extension.aspx#phrssReports created or edited with Visual StudioHere are the steps to create a custom report with Microsoft Dynamics CRM 2011 via the Microsoft SQL Server Business Intelligence Development Studio (BIDS) Fetch Extension. Slow performance when you use the Microsoft Dynamics CRM 2011 client for Outlookhttp://support.microsoft.com/kb/2585157#phrssOutlook synchronizationYou find the performance slow for the Microsoft Dynamics CRM 2011 client, such as when you navigate between CRM folders. When you investigate Microsoft Dynamics CRM client and server network traffic, you find that there is traffic even if there is no Microsoft Dynamics CRM user activity that is occurring. Error occurs when you run the "Synchronize with CRM" function in the Microsoft Dynamics CRM 2011 client for Outlookhttp://support.microsoft.com/kb/2616319#phrssOutlook synchronizationTo run Microsoft Dynamics CRM 2011 when the Application Data folder is on a remote share, follow the steps in this article. How to configure the Microsoft Dynamics CRM on-premises and Microsoft Dynamics CRM Online E-mail Router in different deployment scenarioshttp://www.microsoft.com/download/en/details.aspx?id=21445#phrssEmail router installation and configurationThese documents lists steps to configure Microsoft Dynamics CRM 2011 and Microsoft Dynamics CRM 4.0 e-mail in different deployment scenarios.