Top Microsoft Office Solutions for IT Professionals from Microsoft Supporthttp://support.microsoft.com/ph/13615The latest support information about Microsoft Office Solutions for IT Professionals from Microsoft Product Support Services. Excel error after installing Security Update MS11-072: The file < file name > may have been changed by another user since you last saved ithttp://support.microsoft.com/KB/2625406#phrssSecurity Update MS11-072 has a known issue where an additional copy of the share name is appended to the URL. Excel: How to Troubleshoot Crashing and Not Responding Issues with Excelhttp://support.microsoft.com/kb/2758592#phrssExcel 2013Excel 2010Excel 2007 How to configure Internet email accounts in Outlookhttp://support.microsoft.com/kb/287532#phrssOutlook 2010Guidance on how to configure Internet email accounts in Outlook. An error occurs when you upgrade the Outlook Hotmail Connectorhttp://support.microsoft.com/kb/2551560#phrssOutlook 2010Follow these steps to resolve an error when upgrading the Microsoft Outlook Hotmail Connector. How to import .nk2 files into Outlook 2010http://support.microsoft.com/kb/980542#phrssOutlook 2010Provides the steps to import .n2k files into Outlook 2010. Error message: "Either there is no default mail client or the current mail client cannot fulfill the messaging"http://support.microsoft.com/kb/980513#phrssOutlook 2010Explains why you receive this error message when you try to sync Windows Mobile Device Center with some versions of Outlook 2010. How to install Office 2010http://support.microsoft.com/kb/2121441#phrssOffice 2010This article discusses supported installation methods for Microsoft Office 2010 products. How to troubleshoot this error: "This is not a valid Office Product key"http://support.microsoft.com/kb/836178#phrssAccess (OFFACCESS)Excel (OFFEXCEL)Office Suites (OFFSUITES)OneNote (OFFONENOTE)Outlook (OFFOUTLOOK)Powerpoint (OFFPPT)Project (OFFPROJECT)Publisher (OFFPUB)Word (OFFWORD)When you enter the product key for Microsoft Office 2010, an error message indicates the product key is invalid. Error: "There was a problem setting up Microsoft Office" during an Office 2010 installationhttp://support.microsoft.com/kb/2445957#phrssOffice 2010This article describes an issue that can occur during the Office 2010 installation. This normally occurs when installation stops at step 4 of 4. How to troubleshoot Office installation error 1935http://support.microsoft.com/kb/926804#phrssOffice 2010Error message when you try to install an Office program: "Error 1935. An error occurred during the installation of assembly component" How to troubleshoot error: "The installation of Microsoft Office 2010 requires that MSXML version 6.10.1129.0 be installed on your computer."http://support.microsoft.com/kb/2290714/#phrssOffice 2010Provides steps to correct registry key permissions to fix this error. Choose the 32-bit or 64-bit version of Microsoft Officehttp://office2010.microsoft.com/en-us/word-help/choose-the-32-bit-or-64-bit-version-of-microsoft-office-HA010369476.aspx#phrssOffice SuitesThis article helps you select the best version of Office 2010 by providing information about the 32-bit and the 64-bit versions, compatibility with existing Office files and solutions, the operating system requirements to run the 64-bit version of Office, and installation help. Office Live Add-in errors occur in Microsoft Office 2003 and 2007http://support.microsoft.com/kb/2572738#phrssOffice 2003Office 2007Get the steps to resolve an error message when you try to use the Microsoft Office Live Add-in with a Microsoft Office application. How to troubleshoot startup problems in Excelhttp://support.microsoft.com/kb/280504#phrssExcel 2003Excel 2007Excel 2010Describes reasons why you may have problems when you start Excel, and provides methods to troubleshoot, fix, or workaround these problems. Error: "Excel cannot complete this task with available resources. Choose less data to close other applications" when sorting after installing Security Update MS12-030http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/22/quot-excel-cannot-complete-this-task-with-available-resources-quot-after-installing-ms12-030.aspx#phrssAfter you install MS12-030 from http://support.microsoft.com/kb/2663830 you may see the following error message appear when trying to do sorts in your spreadsheet: “Excel cannot complete this task with available resources. Choose less data or close other applications.” Errors in Excel: "Object library invalid or contains references to object definitions that could not be found," Element not found," or "Cannot insert object"http://support.microsoft.com/kb/2703186#phrssFix for an error in custom Office solutions that occurs after you install MS12-027 Top 10 List of Performance Issues in Excel Workbookshttp://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/02/17/top-10-list-of-performance-issues-in-excel-workbooks.aspx#phrssPerformance issues are some of our biggest call generators. Users get frustrated with Excel when they upgrade to later versions. Performance issues often boil down to spreadsheets that have been around a long time and poor design. Here are some of the common problem areas. File is locked for editing by “another user” or “A Sharing Violation has occurred”http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2012/05/14/the-definitive-locked-file-post.aspx#phrssThis article attempts to break the file locking problem down categorically so that it's easy to diagnose and fix. Troubleshooting Mail Flow Problems by Analyzing Email Message Headershttp://www.microsoft.com/showcase/en/US/details/8fa6c39c-9a18-41fa-99fc-1ffa07de2fad#phrssExchange OnlineMethods to diagnose and resolve issues that involve sending or receiving email messages through Exchange Online. The program stops responding (hangs) when you try to open or save a file in an Office 2002 program, in an Office 2003 program, in an Office 2007 program, or in an Office 2010 programhttp://support.microsoft.com/kb/313937#phrssAccess (OFFACCESS)Excel (OFFEXCEL)Office Suites (OFFSUITES)OneNote (OFFONENOTE)Outlook (OFFOUTLOOK)Powerpoint (OFFPPT)Project (OFFPROJECT)Publisher (OFFPUB)Word (OFFWORD)Office hangs or crashes. How to troubleshoot problems that occur when you start or use Word 2010, Word 2007, Word 2003, or Word 2002http://support.microsoft.com/kb/921541#http://support.microsoft.com/default.aspx?scid=kb;en-us;921541#phrssWord 2010Provides downloadable Guided Help and manual steps to troubleshoot problems that occur when you start or use Word. Outlook 2010 and Outlook 2007 use only Word as the email editorhttp://support.microsoft.com/kb/933793#phrssOutlook 2007Outlook 2010Explains and answers frequently asked questions about the change to use only Word for email editing in Outlook 2010 and Outlook 2007. Excel 2010 error: Excel cannot complete this task with available resourceshttp://support.microsoft.com/kb/2655178#phrssExcel 2010This article addresses the error "Excel cannot complete this task with available resources. Choose less data or close other applications." UNC Path Changes after Installing Security Update MS11-072http://support.microsoft.com/KB/2625406#phrssExcel 2007After installing Security Update MS11-072, folder names will be duplicated when saving over a network, therefore breaking the links to external (links to other) workbooks. Excel 2003 Office File Validation (OFV) opens workbooks slower across the networkhttp://support.microsoft.com/KB/2570623#phrssExcel 2003Download and install the Office 2010 File Validation update to improve performance opening files over the network. Product Activation Solution Centerhttp://support.microsoft.com/contactus/cu_sc_prodact_master#tab0#phrssProduct ActivationProvides answers to frequently asked questions together with links to helpful resources. Microsoft Access stops responding on Hewlett-Packard (HP) machines with Digital Persona Biometric devicehttp://support.microsoft.com/kb/2397391#phrssAccess 2010Access 2007Access 2007 or Access 2010 may stop responding on an HP computer with the biometric device such as a fingerprint reader is enabled. Microsoft Office Access: "Error in loading dll"http://support.microsoft.com/kb/2019235#phrssAccess 2010This issue can occur if certain registry keys are missing. Microsoft Knowledge Base article 2019235 can help you identify missing registry keys and recreate them. Prevent "The application has failed to start because its side-by-side configuration is incorrect..." error starting Accesshttp://support.microsoft.com/kb/2525435#phrssAccess 2010This issue is caused by a conflict with some of the files in the 2008 version of the C run-time libraries. These libraries are part of the Visual Studio 2008 release, the version numbers start with 9.0. These libraries may be installed with several different Microsoft and third party products. Microsoft Knowledge Base article 2525435 can help you resolve this issue. You cannot complete the installation of Office 2010, and you receive an error message: "To install and use this product, you must be running one of the following operating systems"http://support.microsoft.com/kb/2267642#phrssInstallationProvides two methods to resolve this Office 2010 installation error: "To install and use this product, you must be running one of the following operating systems." Access 2010 title bar displays "(Access 2007)" when you create a new database or when you open an existing Access 2010 databasehttp://support.microsoft.com/kb/983039#phrssAccess 2010When you create a new database in Access 2010 or open an existing Access 2010 database, the title bar displays "Access 2007." Build an Access database to share on the Webhttp://office2010.microsoft.com/en-us/access-help/build-an-access-database-to-share-on-the-web-HA010356866.aspx#phrssAccess 2010Describes how to use Access 2010 and Access Services in SharePoint to design and create databases that you can share on the web. Invalid Product Key Error Installing Access 2010http://support.microsoft.com/kb/2674580#phrssAccess 2010This Microsoft Knowledge Base article describes a scenario in which the originally installed Microsoft Office 2010 suite may have included a trial version of the Microsoft Office 2010 Professional suite, which includes Microsoft Access 2010. If you attempt to upgrade the trial version of the Microsoft Office 2010 Professional Suite by entering a product key for a stand-alone copy of Microsoft Access 2010 as the upgrade key, the upgrade fails because a product key for the Microsoft Office 2010 Professional suite is required. How to enable Personal Folders Backup add-in to work with Outlook 2010http://support.microsoft.com/kb/2030523#phrssOutlook 2010Explains why the Personal Folders Backup add-in does not work automatically in Outlook 2010. Provides a resolution. Access: Linked table to SQL Server does not prompt for SQL login / password as expectedhttp://support.microsoft.com/kb/2650051#phrssAccess 2010When you open the linked table in Access, you expect to be prompted for the SQL Login / password but instead, the table opens without requesting any credentials. This is because you are using a file DSN. Access 2010 crashes in VBE7.DLL after installing Office 2010 SP1http://support.microsoft.com/KB/2625046#phrssAccess 2010After installing Microsoft Office 2010 Service Pack 1 (SP1), you may receive random crashes when working with Access databases. These crashes may occur when you open objects or attempt to use the VBA window in those databases. Error message when you try to use the Access 2010 “Collect and Update Data Via E-mail” Data Collection feature: "You must have Microsoft Office Outlook 2007 or later on this computer to enable this feature"http://support.microsoft.com/kb/2433272#phrssAccess 2010The Data Collection feature for Microsoft Access 2010 requires Microsoft Outlook 2010 in order to work properly even though the error message states "Outlook 2007 or later". How to manage the Outlook Social Connector by using Group Policyhttp://support.microsoft.com/kb/2020103#phrssOutlook 2010Outlook 2007Outlook 2003Describes how to use Group Policy to manage features and components in Outlook Social Connector. Provides steps and a template to do this. Acc2010: You receive an error in Microsoft Access using the built-in wizards after installing Microsoft Office 2010 SP1http://support.microsoft.com/KB/2581301#phrssAccess 2010When using the built-in wizards in Microsoft Office Access 2010 (64-bit) after applying Service Pack 1 (SP1), you receive the error:"The database cannot be opened because the VBA project contained in it cannot be read." Microsoft Knowledge Base article 2571301 provides a fix that updates the built-in wizard files. Outlook meetings that are either organized by or attended by Russian users may be affected by recent changes to time zones in Russiahttp://support.microsoft.com/kb/2570791#phrssOutlook 2010Outlook 2007Outlook 2003Outlook 2002The August 2011 cumulative time zone update for Windows operating systems resolves this issue. Before you apply the update that is described in this article, be aware of potential issues that may affect Microsoft Outlook. For more information about these issues, view the article in the Microsoft Knowledge Base: 931667 http://support.microsoft.com/kb/931667/How to address time zone changes by using the Time Zone Data Update Tool for Microsoft Office Outlook How to install Office 2010 applications for a subset of users in your organizationhttp://blogs.technet.com/b/office_resource_kit/archive/2010/11/23/how-to-install-office-2010-applications-for-a-subset-of-users-in-your-organization.aspx#phrssOffice SuitesInformation about how to use the Microsoft Office Customization tool, which is included in volume licensed versions of Office 2010, to create Setup customization .msp files. Installation of Office 2010 Proofing Tool Kit may cause activation errorhttp://support.microsoft.com/kb/2463130#phrssOffice SuitesInstallation of the Proofing Tools kit without editing the CONFIG.XML contained in the kit will overwrite KMS server entry on volume clients and cause activation errors. Error code "0x80070646," "646," or "1606" when you try to install Office updateshttp://support.microsoft.com/kb/2258121#phrssOffice SuitesDescribes an issue in which you may receive these error codes and provides a fix to resolve the issue. 0x80070646 - 646 Error 1606 Could not access network location %APPDATA% To automatically fix this problem, you can use the Microsoft Fix it solution discussed in the knowledge base article. You receive a "You cannot install the 64-bit version of Office 2010 because you have 32-bit Office products installed" error messagehttp://support.microsoft.com/kb/2269468#phrssOffice SuitesWhen you try to install the 64-bit version of a Microsoft Office 2010 suite or the 64-bit version of a Microsoft Office 2010 product, at the beginning of the process, you receive an error message that says that you have 32-bit Office products installed. Virus and Security Solution Centerhttp://support.microsoft.com/contactus/cu_sc_virsec_master?ws=support#phrssOffice SuitesThe Virus and Security Solution Center provides answers to frequently asked questions together with links to helpful resources. Office 2010 Compatibility Centerhttp://technet.microsoft.com/en-us/office/ff460851.aspx#tab=1#phrssOffice SuitesThis resource center provides links to compatibility tools and resources and to a list of compatible independent software vendors. A 2007 or 2010 Office file does not display the Office program icon, or another program opens when double-clicking an Office filehttp://support.microsoft.com/kb/982426#phrssOffice SuitesAnother program opens when double clicking on a Microsoft Office 2010 file, or a message appears stating there is no program associated with this file type (DOCX, XLSX or PPTX.) Direct Booking does not successfully book a resource in Outlook 2010http://support.microsoft.com/kb/982774#phrssOutlook 2010When you send a meeting request in Microsoft Office Outlook 2010 to a mailbox that is configured for direct booking, the meeting is not successfully booked. You do not receive an error message in this scenario. If you open the mailbox that is configured for direct booking, the meeting request is in the Inbox folder. Outlook does not close after you install iTunes or another add-inhttp://support.microsoft.com/kb/2449281#phrssOutlook 2010Outlook 2007When you try to exit or close Microsoft Office Outlook 2010 or Microsoft Office Outlook 2007, the process does not end as expected or it seems to take a long time to complete. Some email clients unable to decrypt email sent from Outlook 2010http://support.microsoft.com/kb/2142236#phrssOutlook 2010When sending an encrypted message from Microsoft Office Outlook 2010 to a recipient using a third-party email client, such as Lotus Notes, Entrust, SeaMonkey, or Thunderbird, the recipient may not be able to read the encrypted message. In the case of the Thunderbird email client, it may display the following message in the body of the message when they open it: Thunderbird cannot decrypt this message Disable global address list synchronization for Outlook 2010http://technet.microsoft.com/en-us/library/ff871432.aspx#phrssOutlook 2010Describes how to use Group Policy to disable Microsoft Exchange global address list (GAL) synchronization with Microsoft Outlook 2010 contacts. Also describes how to configure GAL synchronization to prompt before it updates. Multiple Exchange accounts created in Outlook 2010 with existing Outlook profiles after upgrading from an earlier Office version using a custom MSPhttp://technet.microsoft.com/en-us/library/ee620554.aspx#phrssOutlook 2010Describes an issue that may occur when you use the Office Customization Tool (OCT) to create an MSP file when you install Office 2010. Provides methods to avoid and to resolve the issue. The Contact Card in Outlook 2010 does not change when you try to customize it by using Group Policy or the Office Customization Tool (OCT)http://support.microsoft.com/kb/981022#phrssOutlook 2010Describes a problem that occurs for all settings that you configure under the Office 2010\Contact Card\Contact Tab node. Provides a workaround for this issue. An inline image in an e-mail message is displayed as an attachment when you open the message in Outlook 2010http://support.microsoft.com/kb/978814#phrssOutlook 2010Describes an issue that displays an inline image in an email message as an attachment when you open the message in Outlook 2010. The file size limits of .pst and .ost files are larger in Outlook 2010http://support.microsoft.com/kb/982577#phrssOutlook 2010Explains why Personal Folders (.pst) and Offline Store (.ost) files are larger in Outlook 2010. Also describes how to reduce the size of a .pst file so that you can access it by using Office 2007 and Office 2003. Windows search error "Search cannot return results for this view" in the People panehttp://support.microsoft.com/kb/976786#phrssOutlook 2010Describes scenarios in which the Windows Search functionality is not available in Outlook Social Connector. Provides a fix for this issue. The "From" field in Outlook 2010 unexpectedly displays "Microsoft Exchange" or "Microsoft Exchange Server"http://support.microsoft.com/kb/981237#phrssOutlook 2010Describes the circumstances that cause this issue and provides two methods to resolve this issue. You cannot use a manager account and a delegate account in the same Outlook 2010 profilehttp://support.microsoft.com/kb/981245#phrssOutlook 2010Explains why you cannot use a manager account and a delegate account in the same Outlook 2010 profile. Describes a workaround for this behavior.