Session Summary

During this session, we will discuss common issues you may encounter when you attempt to install or use universal serial bus (USB) devices. This session we will introduce several troubleshooting methods to resolve USB issues, discuss common causes of these issues, and offer tips to avoid them in the future.

This is a Level 100 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fservicedesks%2fwebcasts%2flevels.asp) session that was recorded October 8, 2001 and presented by K. Jonas Svensson. Jonas Svensson joined Microsoft as a Support Professional in June 2000. He was originally hired to work on Windows 95, Windows 98, and Windows Millennium Edition (Me) escalations, but has created training for Windows 95, Windows 98, and Windows Me, for the past six months.

Viewing the Presentation

To view, please click on the link: View this Support Webcast (Length: 30 minutes)

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Additional Resources

Download presentation (http://download.microsoft.com/download/1/9/8/198f94e8-a101-4132-a309-ff1c297193a5/wcd100801.exe) wcd100801. This is a 300-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (http://office.microsoft.com/downloads/2000/Ppview97.aspx) (2,752 KB).

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