Session Summary

In this session, we will cover some common issues related to the setup of Windows 2000. This will include hardware issues, deployment issues, and other setup-related issues.

This is a Level 200 (http://support.microsoft.com/default.aspx?scid=gp;en-us;webcastlevels&sd=gn) session that was recorded July 18, 2000 and presented by Robert Smith. Robert Smith joined Microsoft in 1998 as a support professional for Windows NT Workstation. He has been involved in the support of Windows NT and Windows 2000 since that time, and currently specializes in the setup area.

Viewing the Presentation

To view, please click on the link: View this Support Webcast (Length: 54 minutes)

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Additional Resources

Download presentation (http://download.microsoft.com/download/7/6/3/76321006-30f1-46ed-bd33-20f530b3763f/wc071800.exe)WC071800.ppt. This is a 229-KB Microsoft PowerPoint (.ppt) file.
If you do not have PowerPoint and you want a copy of the slides, use the PowerPoint Viewer (http://office.microsoft.com/downloads/2000/Ppview97.aspx) (1,911 KB).

Read the transcript from this Support WebCast (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fservicedesks%2fwebcasts%2fen%2fwct071800.asp)

Tell a friend about this Support WebCast (mailto:?subject=Support WebCast: Windows 2000: Current Setup Issues&body=Take a look at this Microsoft Support WebCast about Support WebCast: Windows 2000: Current Setup Issues (July 18, 2000). More information about this WebCast is available at http://support.microsoft.com/WebCasts.)

Supplemental reading:

•	Q250297 How to Prepare to Upgrade Windows 95 or Windows 98 (http://support.microsoft.com/default.aspx?scid=kb;en-us;q250297)
•	Q249334 Troubleshooting DVD Problems in Windows 2000 (http://support.microsoft.com/default.aspx?scid=kb;en-us;q249334)
•	Q259741 Black Screen with No Cursor During Upgrade from Windows 95/98 (http://support.microsoft.com/default.aspx?scid=kb;en-us;q259741)
•	Q252725 Upgrading to Windows 2000 Causes Invalid Page Fault in Kernel32 (http://support.microsoft.com/default.aspx?scid=kb;en-us;q252725)
•	Q240672 Setup Does Not Check for INT-13 Extensions (http://support.microsoft.com/default.aspx?scid=kb;en-us;q240672)
•	Q238835 Err Msg: Internal Setup Data Structures Are Corrupted (http://support.microsoft.com/default.aspx?scid=kb;en-us;q238835)
•	Q259144 Computer May Hang After Using Sysprep on ACPI-Enabled Computer (http://support.microsoft.com/default.aspx?scid=kb;en-us;q259144)
•	Q254986 How to Troubleshoot Unknown Devices Listed in Device Manager (http://support.microsoft.com/default.aspx?scid=kb;en-us;q254986)
•	Q243996 How to Enable Verbose Logging in Windows 2000 GUI-Mode Setup (http://support.microsoft.com/default.aspx?scid=kb;en-us;q243996)
•	Q252500 Ntbackup.exe May Cause 100 Percent CPU Utilization (http://support.microsoft.com/default.aspx?scid=kb;en-us;q252500)

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