Frequently Asked Questions for Outlook Express 5

Table of Contents

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Security, Updates, Patches, and Service Releases

Do I need the Outlook E-mail Security Update if I only use Outlook Express?

Do I need the e-mail security vulnerability fixes in Internet Explorer 5.01 SP1?

What does the Outlook Express Security Patch fix?

What improvements are made in Outlook Express version 5.5?

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General Usage

How can I view the HTML source code for Outlook Express messages?

How can I insert an HTML signature in a Outlook Express message?

How can I use stationary?

How can I import and export address books?

How can I import Outlook contacts into Outlook Express?

How can I create and use identities?

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Setup

How can I manually uninstall and reinstall Outlook Express in Windows 2000?

After I uninstall Outlook Express 5 and install Outlook Express 4.0, why are some of my messages are missing?

After I uninstall Outlook Express 5, why does Outlook Express 4.0 not start?

How can I determine which version of Outlook Express I have?

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Configuration

How can I configure Outlook with a Hotmail account?

How can I configure Outlook Express for Internet mail?

How can I configure Outlook Express for Internet News?

How can I configure Outlook Express to work off line?

How can I configure Outlook Express for unattended dial-up?

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Troubleshooting

Why do I receive an error  message that the Msoe.dll file cannot be loaded?

Why do I receive an error message that Msimn caused an invalid page fault in the Directdb.dll file?

How can I troubleshoot mail that is stuck in my Outbox?

Why do I receive an error message that Outlook Express is unable to log on to my e-mail server by using secure password authentication components?

Why do I receive an "Invalid page fault" error message when I try to send an e-mail message with an attachment?

Why do I receive an "Unable to start the program. One of the required components may be busy or missing. Please check your installation and try again" error message?

Why do I receive an "One or more DLL files required for the PGP Outlook Express plug-in are missing" error message?

When I start Outlook Express 5, why am I not prompted for an identity?

When I quit and then restart Outlook Express, why does it uses the same identity?

Why do I receive an error message when I try to import Outlook Express 4.0 messages into Outlook Express 5?

When I send a table in Outlook Express, why is the table not formatted correctly?

When I try to view an Outlook Express e-mail message, why do I receive a "Message could not be displayed" error message?

Why is the unread messages count in Outlook Express not updated?

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Last Reviewed: Tuesday, February 13, 2001