Microsoft Reader Frequently Asked Questions
Setup
How can I download Microsoft Reader for my desktop or laptop computer?
When I try to install Microsoft Reader, the installation program hangs. What should I do?
Why do I get an error message when I attempt to install Microsoft Reader?
When I double-click the Setup.exe file to run the installation program, nothing happens. Why?
General
What are the minimum system requirements for running Microsoft Reader?
How do I use Microsoft Reader to read an eBook?
How do I activate Microsoft Reader?
When I open a book that I purchased online in Microsoft Reader, I get an "Activation Error" error message. What is causing this?
Where can I get a list of keyboard shortcuts for Microsoft Reader?
When I open a book in Microsoft Reader, I receive the error message: "The following error has occurred: 0x8004005 (-2147467529)." Why?
When I open a book in Microsoft Reader that I bought online, either I can view the title page, but all of the other pages are blank, or I get an invalid format error message when I try to read beyond the first page. Why is this happening?
When I download a book in Microsoft Reader, I get an error message. What can I do to fix this?
Why can't I use the Lookup feature in Microsoft Reader?
Why is the text in my Microsoft Reader displayed on a faint blue background?
Text and Graphics
Why are the graphics and colors distorted when I run Microsoft Reader?
When I run Microsoft Reader, the text is not displayed properly. What can I do to fix this?
Release Notes
To view the contents of the Microsoft Release Notes, click here.