Frequently Asked Questions for Natural Keyboard Pro

Why are the Internet hot keys, such as Back, Forward, Stop, Refresh, and Web/Home, not working?

I'm using AOL 6.0 and the Mail hot key and the Internet hot key do not function correctly on my keyboard. Why?

Why don't the keyboard Hot Keys work when I use a Microsoft Windows 2000-based computer?

What is the best way to connect the Natural Keyboard Pro to the computer?

How do I connect the Natural Keyboard Pro to a Universal Serial Bus (USB) port on my computer?

Which Web browsers support the Internet Hot Keys on the Natural Keyboard Pro?

When I start my computer the "Critical Stop" sound is played and the volume buttons do not work on the keyboard. Why?

Which media players are supported by Natural Keyboard Pro?

When I press the Media Hot Key on the Natural Keyboard Pro, the media player I want to use does not appear in the list. Why?

When I press the Favorites Hot key on the Natural Keyboard Pro, large icons are displayed in the Favorites window even if I have configured the window to display the icons in a different view. Why?

When I connect a Universal Serial Bus (USB) device to a USB port on the Natural Keyboard Pro, the device does not work properly. Why?

When I connect the Natural Keyboard Pro to a Universal Serial Bus (USB) port on my computer, the keyboard is not detected by the operating system during the startup sequence or the LED lights on the keyboard don't work properly. Why?

How do I assign a program to a Hot Key on the Natural Keyboard Pro?

I am unable to use the Internet Hot Keys on the Natural Keyboard Pro to start a supported Internet browser or to navigate the Internet. Why?

When I attempt to install the Microsoft IntelliType Pro software, I receive the error message "File Error. Cannot find Network.drv." Why?

When I press the Web/Home key on the Natural Keyboard Pro, I experience unexpected behavior in Netscape Navigator or the Back, Forward, Refresh, and Search Hot Keys do not function as expected. Why?

When I press any of the Hot Keys on the Natural Keyboard Pro, unexpected or illegible characters are displayed on the screen. Why?

After installing the Microsoft IntelliType Pro software, the Hot Keys on the Natural Keyboard Pro do not function as expected. Why?

When I connect the Natural Keyboard Pro to the Universal Serial Bus (USB) port on your computer, Device Manager reports an incorrect number of available ports for both the General Purpose Hub on the Natural Keyboard Pro and the USB Root Hub. Why?

To get an expanded list of Natural Keyboard Pro articles, click here.