Help and Support

Problems Accessing Floppy Disk Drives

Article ID:115600
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q115600

SYMPTOMS

The following floppy disk problems may occur when you are running Windows 95:
You cannot access your floppy disk drive.
When you choose a floppy disk drive, it attempts to read the wrong drive.
Your floppy disk drive does not appear or appears incorrectly.

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CAUSE

If the CMOS settings of your computer do not indicate that a floppy disk drive is installed, Windows 95 may not be able to display your floppy disk information correctly. MS-DOS, or the real-mode portion of Windows 95, may allow you to access the floppy disk drive.

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RESOLUTION

Refer to your computer documentation, or consult with your hardware vendor regarding how to access and update your CMOS settings.

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APPLIES TO
Microsoft Windows 95

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Keywords: 
KB115600

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