Windows 95 cannot gain access to the communication (COM) ports for detection.

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This symptom occurs if the Windows 3.1 communications application SuperVoice version 2.0b is installed in Windows 95 when you add a new modem to the system. This application copies a new communications driver called RHICOMM.DRV to the Windows SYSTEM subdirectory and changes a line in the SYSTEM.INI file.

NOTE: The above symptom does not occur until you restart the system.

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Using a text editor such as MS-DOS Editor or Notepad, open the SYSTEM.INI file, which is found in the Windows directory. In the [boot] section, locate the line that reads:

   Comm.drv=Rhicomm.drv
				

Change this line to read:

   Comm.drv=Comm.drv
				

Save the changes and then restart the system.

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SuperVoice is manufactured by Pacific Image Communications, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

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