Error Message: The Briefcase Cannot Be Opened... This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q129257 SYMPTOMS
When you try to send a file to Briefcase by clicking the file with the
right mouse button and then clicking Send To Briefcase on the menu that
appears, you receive the following error message:
The Briefcase cannot be opened because the disk is inaccessible.
Verify that the disk is accessible.
CAUSE
The shortcut in the <Windows>\SendTo folder does not point to an existing
Briefcase.
RESOLUTION
To resolve this problem, follow these steps:
MORE INFORMATION
This problem can occur when the original My Briefcase is renamed or moved
to a different folder.
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