This article provides basic troubleshooting tips for configuring the
Dynamic Host Configuration Protocol (DHCP) with Microsoft Network Client
for MS-DOS.
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Troubleshooting Tips and Techniques
| 1. | Clean boot your computer by removing terminate-and-stay-resident (TSR)
programs, and third party utilities from your CONFIG.SYS and
AUTOEXEC.BAT configuration files. Remove or minimize the use of memory
managers. Add back functionality until you discover the utility or
combination of utilities that is creating undesirable effects.
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| 2. | Verify that the clients PROTCOL.INI and SYSTEM.INI files reflect your
configuration. For more information:
| • | See section 16: Network Settings in SYSTEM.INI of the README.TXT file
in the Microsoft Network Client directory.
| | • | Check the online help available in SETUP.EXE. Use the F1 key to get
clarification on a specific option.
| | • | Query in the Microsoft Knowledge Base for the name of your specific
network interface card (NIC).
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| 3. | Force Microsoft Network Client to recreate the hidden DHCP
configuration file (DHCP.PRM):
| a. | Use the ATTRIB command to remove the hidden and read-only file
attributes.
| | b. | Delete the file.
| | c. | Quit and restart Microsoft Network Client to allow the file to be
recreated.
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The client automatically creates the DHCP.PRM (a hidden binary file) in
the installation directory.
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| 4. | Verify the IP is functioning correctly by using PING, NET VIEW, NET
CONFIG, and NET DIAG on the client.
For more information see:
| • | The on-line help available for each command by typing /?.
For example:
NET VIEW /?
For PING help, type the command without any parameters.
| | • | The README.TXT file in the Microsoft Network Client directory. Check
the table of contents for sections that pertain to your specific
installation.
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Troubleshooting Utilities
You can run IPCONFIG on the client computer to check the client's IP
configuration.
For additional information, please see the following articles in the
Microsoft Knowledge Base:
183858 (http://support.microsoft.com/kb/183858/EN-US/)
Ipconfig.exe Usage for MS-DOS 3.0 Network Client
94069 (http://support.microsoft.com/kb/94069/EN-US/)
Microsoft TCP/IP Protocol Comparison and FAQ
123285 (http://support.microsoft.com/kb/123285/EN-US/)
IPCONFIG Displays Invalid Results
130538 (http://support.microsoft.com/kb/130538/EN-US/)
DHCP-Enabled MS-DOS Clients Do Not Resolve Host Names
You can run DHCPADMN on the Windows NT Server to check the DHCP Server
Configuration. Use the Scope Active Leases option to verify that leasing is
occurring. For more information see:
| • | The Microsoft Windows NT Server TCP/IP manual, Chapter 4, Installing and
Configuring DHCP Servers.
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| • | 169289 (http://support.microsoft.com/kb/169289/EN-US/)
DHCP (Dynamic Host Configuration Protocol) Basics
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Troubleshooting Resources
| • | Check the Microsoft Windows NT Server Comprehensive Index for
information on Clients.
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| • | Review the Readme.txt file in the Microsoft Network Client installation
directory.
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| • | Additional information may be available in the Microsoft Knowledge Base.
Query on the following words:
DHCP and CLIENT and PRODTCP32 and 3.0
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