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Removing Faxes from the Microsoft Fax Queue

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:130983
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q130983

SUMMARY

This article describes how to manually remove faxes from the queue in Microsoft Exchange in Windows 95.

MORE INFORMATION

You may want to clear the fax queue by manually removing the temporary files that compose the faxes in the queue. To do so, follow these steps:
1.Quit and log out of Microsoft Exchange.
2.Open an MS-DOS command prompt session.
3.Type the following command to move to the fax queue directory
cd\<windir>\spool\fax
where <windir> is the Windows 95 directory.
4.Type the following commands to remove the temporary spool files:
del *.mg3
del *.efx
5.Type exit to close the MS-DOS command prompt session.
6.Restart Microsoft Exchange.
NOTE: A fax sitting in the outbox will start the faxing process and put the fax or faxes back into the queue.

APPLIES TO
Microsoft Windows 95

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