Known Issues with MS Print Agent for NetWare (MSPSRV)
This article was previously published under Q132786 On This PageSYMPTOMS
You may experience one or more of the following problems with Microsoft
Print Agent for NetWare Networks (MSPSRV):
Wrong Font Size Used on Print Server Tab in Printer PropertiesWhen you click the Print Server tab in the Printer Properties dialog box, the text extends beyond the border of the dialog box. The dialog box is still usable.Error Message: Could Not Enumerate Print Servers on this ServerWhen you click "Enable Microsoft Print Server for NetWare," you receive the following error message:
Could not enumerate print servers on this server.
When you receive this error message, you are automatically logged off the
NetWare server and your NetWare connections are lost. You must restart
Windows 95 and log on again to restore your connections.
Cannot Activate Print Server List BoxIn order to activate the Print Server list box, you must click the NetWare Server list box and then click your NetWare server. You must do this even if the appropriate NetWare server appears in the box.Preferred Server Listed Twice in Network NeighborhoodMSPSRV causes the server on which the print queue resides to appear in Network Neighborhood. If this is also your preferred server, you may see it listed in Network Neighborhood twice.You are Prompted for Password to NetWare ServerEach time you access a NetWare server, you are asked for the password. This occurs even when you are already logged on to the NetWare server.Lost Connection to NetWare Server When PrintingIf MSPSRV is enabled and you send multiple print jobs to a NetWare print server, you lose the connection to the NetWare server.Wrong Form PrintedAll print jobs sent to a NetWare server print queue revert to form zero, even if a different form number or name is used.For additional information about this problem, please see the following article in the Microsoft Knowledge Base: 148904 (http://support.microsoft.com/kb/148904/EN-US/) NetWare Print Jobs Always Use Form Zero
Must Restart Computer After Enabling or Disabling MSPSRVAfter you enable or disable MSPSRV, you must restart your computer.Not All NetWare Print Servers EnumeratedA Windows 95-based workstation with MSPSRV enabled may not enumerate all of the NetWare print servers on the list.STATUS
Microsoft has confirmed this to be a problem in Microsoft Windows 95 and
OEM Service Release 2 (OSR2). An update to address this problem is now
available, but is not fully regression tested and should be applied only
to computers experiencing this specific problem. Unless you are severely
impacted by this specific problem, Microsoft does not recommend
implementing this update at this time. Contact Microsoft Technical Support
for additional information about the availability of this update.
Use of the Microsoft Print Agent for NetWare (MSPSRV) is not supported under Microsoft Windows 98. MORE INFORMATION
This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, see the following Microsoft Web site:
http://www.microsoft.com/windows (http://www.microsoft.com/windows)
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