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Disabling Adaptec SCSI Chip in CMOS Hangs Windows 95

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:133075
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q133075

SYMPTOMS

Windows 95 may stop responding (hang) the first time it restarts after you run Setup.

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CAUSE

This problem can occur if the Adaptec AIC-6360 SCSI chip is disabled in your computer's CMOS settings.

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RESOLUTION

To resolve this problem, disable the SCSI adapter in Device Manager. To do so, follow these steps:
1.Start Windows 95 in Safe mode.
2.Use the right mouse button to click My Computer, then click Properties on the menu that appears.
3.On the Device Manager tab, double-click the SCSI Controller branch.
4.Click the SCSI adapter, then click Properties.
5.Click the Original Configuration check box to clear it, then click OK.

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MORE INFORMATION

When the Adaptec AIC-6360 SCSI chip is disabled in the computer's CMOS settings, Windows 95 detects the device but cannot detect that it has been disabled. This causes the miniport drivers for the SCSI device to attempt to load, and may cause the system to hang

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APPLIES TO
Microsoft Windows 95

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Keywords: 
KB133075

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