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Cannot Play Video Clips in Microsoft Encarta '93

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Article ID:133439
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q133439

SYMPTOMS

When you play a video clip in Microsoft Encarta '93, the video portion of the video clip does not play.

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CAUSE

Video clips in Microsoft Encarta '93 are encoded in Video for Windows version 1.0 format. In this format, the first key frame is frame 18. Video for Windows version 1.1, which is used in Windows 95, cannot read the initial frame and cannot play the video portion of the video clip.

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RESOLUTION

To resolve this problem, upgrade to Microsoft Encarta '94 or later.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB133439

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