Error Message: General Failure in Microsoft Transport This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
This article was previously published under Q134356 SYMPTOMS
When you send a multiple-recipient message that is password
protected, you may receive the following error message:
General Failure in Microsoft Transport
CAUSE
The error message is misleading. It may occur if one of the receiving
fax machines is a G3 fax machine. G3 fax machines do not support
security features.
RESOLUTION
Remove the password protection from the fax before you send it to a fax
machine that does not support security features.
MORE INFORMATION
If you send a single-recipient message that is password protected to
a G3 fax machine, you receive the following error message:
Security features are not supported by the recipient
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