Help and Support

Windows 95 Hangs During First Reboot After Setup

Article ID:134553
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q134553

SYMPTOMS

Your computer stops responding (hangs) during the first reboot after you run Setup, while the "Windows 95 is now setting up your hardware and any Plug and Play devices you may have" screen is displayed.

Back to the top

CAUSE

This problem can be caused by a damaged .inf file. The computer hangs when Windows 95 tries to index the contents of all the .inf files.

Back to the top

RESOLUTION

If you know which .inf file is damaged, remove it and then run Setup again with the Verify Files option. If you do not know which file is damaged, remove all the .inf files in the hidden Windows\INF folder, and then run Setup again with the Verify Files option.

This problem can occur if you have installed a device that installs an Oem.inf file. You may want to try removing all the .inf files whose name begins with "Oem."

To remove all the files in the hidden Windows\INF folder, follow these steps:
1.At an MS-DOS prompt, type the following line and then press ENTER:
attrib -h c:\windows\inf
2.Type the following line, and then press ENTER:
cd c:\windows\inf
3.Type the following line, and then press ENTER:
ren *.inf *.old

Back to the top

MORE INFORMATION

When this problem occurs, the last lines in the Setuplog.txt file are:
   [First Process Tree]
   [Build Driver Index File]
   Start
				

Back to the top


APPLIES TO
Microsoft Windows 95

Back to the top

Keywords: 
KB134553

Back to the top

Article Translations

 

Other Support Options

  • Need More Help?
    Contact a Support professional by Email, Online or Phone.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.