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cc: Mobile Hangs After Editing Modem Information

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:134554
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q134554

SYMPTOMS

When you are running Lotus cc:Mobile, the program stops responding (hangs) after you edit the information about your modem in the Edit Default Communications Method dialog box.

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CAUSE

Lotus cc:Mobile uses Notepad to edit the modem information. Once Notepad starts, cc:Mobile waits for it to close before continuing. Because the version of Notepad included with Windows 95 is a 32-bit program, and 16-bit and 32-bit programs behave differently, cc:Mobile never gets notified that Notepad has closed.

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RESOLUTION

Contact Lotus Technical Support for information about manually editing the file for cc:Mobile.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB134554

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