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Cannot Access COM Ports on NEC Image P90 Computer

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:135157
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q135157

SYMPTOMS

The COM ports on a NEC Image P90 computer may not be accessible in Windows 95.

Also, only one of the COM ports may be displayed in Device Manager, instead of the two or more installed.

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CAUSE

The method that the BIOS in these computers uses to report COM hardware does not work correctly with Windows 95.

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RESOLUTION

Contact NEC to obtain a newer BIOS. Upgrade to a BIOS version dated later than 7/1/95.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB135157

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