Help and Support

Backup Cannot Access Tape Drive in Safe Mode

Article ID:135202
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q135202

SYMPTOMS

If you start Windows 95 in Safe mode and then start Backup, your computer may stop responding (hang).

Back to the top

CAUSE

The protected-mode driver used by Backup to access the floppy disk drive controller cannot be loaded in Safe mode.

Back to the top

MORE INFORMATION

Backup does not function in Safe mode if the protected-mode driver is required to access the tape drive.

Back to the top


APPLIES TO
Microsoft Windows 95

Back to the top

Keywords: 
KB135202

Back to the top

Article Translations

 

Other Support Options

  • Contact Microsoft
    Phone Numbers, Support Options and Pricing, Online Help, and more.
  • Customer Service
    For non-technical assistance with product purchases, subscriptions, online services, events, training courses, corporate sales, piracy issues, and more.
  • Newsgroups
    Pose a question to other users. Discussion groups and Forums about specific Microsoft products, technologies, and services.