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Setting Up Gateway 2000 Aztec Sound Card with Windows 95

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:135225
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q135225

SYMPTOMS

After you install the support software for a Gateway 2000 Aztech sound card, the installation program displays a message stating that it is restarting Windows 95. The installation program then reports that it can be installed only in Windows 3.1, and restarts the computer. You may also receive an error message concerning the DMA channel used by the sound card.

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CAUSE

The support software for this sound card was designed for Windows 3.1 and fails to correctly identify Windows 95.

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RESOLUTION

The drivers for the sound card should be installed correctly, even though you received the error message stated above. If you received an error message concerning the DMA channel, follow these steps to verify or adjust the DMA setting:
1.In Control Panel, double-click the System icon.
2.On the Device Manager tab, double-click the Sound, Video, And Game Controllers branch.
3.Click the Aztech sound card, and then click Properties.
4.On the Resources tab, check the DMA setting. If you think the setting may be incorrect for the sound card, consult the sound card's documentation for the correct setting.

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APPLIES TO
Microsoft Windows 95

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Keywords: 
KB135225

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