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HP Vectra 486/50 Computer Hangs After Choosing to Restart

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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Article ID:136470
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q136470

SYMPTOMS

When you are using a Hewlett-Packard Vectra 486/50 computer, the computer may stop responding (hang) when you choose the Restart The Computer option in the Shut Down Windows dialog box.

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CAUSE

This problem occurs because of a hardware cache problem. An address is being overwritten.

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RESOLUTION

To resolve this problem, disable video shadowing in the computer's CMOS settings. For information about how to do so, please consult your computer documentation or manufacturer.

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APPLIES TO
•Microsoft Windows 95

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Keywords: 
KB136470

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