After you click the Shut Down The Computer option in the Shut Down Windows dialog box and then click OK, your computer may stop responding (hang) or display a black screen after you see the "Please wait while your computer shuts down" screen.

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This problem can be caused by an incompatibility between the Windows 95 Advanced Power Management (APM) system and the APM-capable BIOS in your computer. If the BIOS in your computer instructs the system to suspend, rather than shut down, Windows 95 cannot shut down correctly.

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As a temporary workaround, disable APM support. To do so, double-click the Power icon in Control Panel, and set the Power Management setting to Off.

To resolve the problem, contact your computer manufacturer to inquire about a BIOS upgrade that resolves the problem.

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For additional information about how to resolve issues with shutting down Windows 95, please see the following article in the Microsoft Knowledge Base:

145926 (http://support.microsoft.com/kb/145926/EN-US/) How to Troubleshoot Windows 95 Shutdown Problems

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