Editing Address Book in MS Word 7.0 Renders File Unusable
This article was previously published under Q136832 SYMPTOMS
After you use Word 7.0 to modify your Personal Address Book (PAB), you may
receive the following error message when you start Microsoft Exchange:
Your Personal Address Book could not be opened. The file is not a
Personal Address Book. Would you like to use a different Personal
Address Book?
CAUSE
Word 7.0 can open and modify a PAB, but cannot save the file in the
correct format. When you save a PAB in Word, the file is saved in Word
document (.doc) format, and cannot be used by Microsoft Exchange.
RESOLUTION
If you save a PAB in Word, there is no method for converting the file back
to PAB format. You can open and view the PAB in Word, but you must start a
new PAB to run Microsoft Exchange.
MORE INFORMATION
If you open a PAB in Word but do not save it, the format is not changed
and the PAB can still be used by Microsoft Exchange.
Note that the problem described in this article also applies to Schedule+ (.scd) files.
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