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No More Than 16 MB of Memory Reported on Some IBM PS/2 Models

Retired KB ArticleThis article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Article ID:137755
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q137755

SYMPTOMS

When you are using Windows 95 on one of the following computers with more than 16 MB of RAM, Windows 95 reports that only 16 MB of RAM are present:
IBM PS/2 Model 77
IBM PS/2 Model 90
IBM PS/2 Model 95
IBM PS/Note 425 model 2618-M40

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CAUSE

These computers use a nonstandard API for reporting memory in excess of 16 MB that is not supported by Windows 95.

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STATUS

This problem no longer occurs in Windows 98. To resolve this problem, install the current version of Windows. For information about the current version of Windows, visit http://www.microsoft.com/windows (http://www.microsoft.com/windows).

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MORE INFORMATION

The computers listed in this article use INT 15 ax=c700h to report memory above 16 MB. (Other IBM PS/2 Microchannel computers may use INT 15 ax=E881.) The updated version of Himem.sys accepts a /P switch that causes HIMEM to use this API to detect memory in excess of 16 MB. Without the /P switch, the updated HIMEM does not use this API, and functions the same as the shipping version of HIMEM.

The new version of Himem.sys reports itself as version 3.95, the same as the shipping version.

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APPLIES TO
Microsoft Windows 95

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Keywords: 
kbprb KB137755

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