When you click the File, Settings, Tools, or Help menu in Microsoft
Backup, the menu may appear for only a few seconds. If you do not click
a command on the menu during this time, the menu may disappear.
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This problem can occur if you insert an unsupported tape (such as a QIC-
WIDE or Travan tape) in the tape drive. When an unsupported tape is in
the drive, any menu that is open is not displayed again when the Backup
window is refreshed.
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To work around this problem, remove the unsupported tape from the drive.
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Microsoft is researching this problem and will post new information here
in the Microsoft Knowledge Base as it becomes available.
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