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Cannot See Hard Disk Partitions Running FDISK in Windows

Article ID:139579
Last Review:January 19, 2007
Revision:1.3
This article was previously published under Q139579
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SYMPTOMS

If you run the FDISK command at a command prompt from within Windows, you may not see any defined partitions on the hard disk.

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CAUSE

This behavior can occur if both of the following conditions exist:
Your computer contains a Phoenix Plus version 0.10 GLB01 BIOS.
The "Disable all 32-bit protected-mode disk drivers" check box is selected on the Troubleshooting tab in System properties.

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RESOLUTION

To work around this behavior, use either of the following methods below:

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Method 1

Enable 32-bit protected-mode disk drivers. To do so, follow these steps:
1.Click Start, point to Settings, and then click Control Panel.
2.Double-click System.
3.On the Performance tab, click File System.
4.On the Troubleshooting tab, click the "Disable all 32-bit protected- mode disk drivers" check box to clear it.
5.Click OK, and then click Close.
6.Click Yes when you are prompted to restart your computer.

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Method 2

Obtain an updated version of your computer's BIOS. To do so, contact the manufacturer of your computer.

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MORE INFORMATION

If you run Setup with the protected-mode disk drivers disabled, you may receive an error message indicating that the boot drive could not be found.

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APPLIES TO
Microsoft Windows Millennium Edition
Microsoft Windows 98 Standard Edition
Microsoft Windows 95

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Keywords: 
kbenv kbprb KB139579

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