You may receive one of the following error messages in
Microsoft PowerPoint:
PowerPoint encountered an error
that it could not correct.
-or-
PowerPoint caused an invalid page fault in
module Kernel32.dll.
In most cases, you receive either of these
errors when you click the
Tools menu, or when you attempt to use any of the following features in
PowerPoint:
| • | AutoClipart |
| • | AutoContent Wizard |
| • | Genigraphics Wizard |
| • | Interactive Settings |
| • | Internet Assistant (Add-In) |
| • | Meeting Minder |
| • | Pack and Go |
| • | Presentation Conferencing |
| • | Rehearsal |
| • | Slide Meter |
| • | Slide Navigator |
| • | Style Checker |
| • | Write-Up |
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There are several possible causes. The following is a list
of each known cause:
| • | This problem may occur because Visual Basic for
Applications files on your system are missing or corrupted, or you have invalid
registry settings.
-or-
|
| • | This problem may occur if you are using an incompatible
Winsock.dll file, Wsock32.dll file, or a third-party TCP/IP protocol instead of
the Windows-95-supplied TCP/IP protocol. If you suspect that you have a
third-party TCP/IP protocol installed, see the "More Information" section later
in this article for a possible fix.
-or-
|
| • | This problem may occur if you click on the File menu while you have one or more presentations minimized. This
occurs mostly with notebook computers, and some desktop computers with local
installations of PowerPoint, version 7.0, running on Windows 95. This problem
does not occur on Windows 98, or "Run from Server" installations of PowerPoint. There is no resolution for this
problem. |
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To resolve this problem, try the following steps:
| 1. | Rename the Ppttools.ppa, Ppttools.dll and Ppttoolr.dll
files. These files are located in the PowerPoint folder. |
| 2. | Start PowerPoint Setup and click Reinstall Current Installation. |
If this does not resolve the problem, rename the following
files and perform a complete reinstall of Microsoft Office or PowerPoint:
| • | Vba32.dll |
| • | Vbaen32.dll |
| • | Vbaen32.olb |
| • | Ppttools.ppa |
| • | Pptools1.ppa |
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If none of the other methods in the "Resolution" section of
this article resolve the problem, Microsoft also offers an Application Note
titled "DLL to Fix PowerPoint Tools Menu" (WT1274). This Application Note
contains a file that prevents PowerPoint from not responding if you click the
Tools menu when third-party TCP/IP protocol stacks are
installed.
The
following file is available for download from the Microsoft Download
Center:
For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base:
119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
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This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Download Wt1274.exe now (http://download.microsoft.com/download/powerpoint95/fix1/1/win98/en-us/wt1274.exe)
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