When you send an e-mail message using Microsoft Exchange, it may be
returned immediately as undeliverable. Opening the message generates the
following error message:
No transport provider was available for delivery to this recipient.
Back to the top
This behavior can occur for either of the following reasons:
| • | You specified a service that is not installed in the message's
address. For example, this behavior can occur if you specify an
address such as "Fax:John@555-1212" when the Microsoft Fax service
is not installed.
|
| • | You replied to an address that has not been added to your local
copy of the address book.
|
Back to the top
To send the message, use the appropriate method:
| • | If you specified a service that is not installed, install the service
and then send the message again.
|
| • | If you are using a local copy of the address book, either use the
address book on the server, or update your copy of the address book.
To use the address book on the server, follow these steps:
| 1. | In Control Panel, double-click Mail And Fax. | | 2. | Click Microsoft Mail, and then click Properties. | | 3. | On the LAN Configuration Tab, click the Use Local Copy check box
to clear it, and then click OK. |
To update your local copy of the address book, follow these steps:
| 1. | Start Microsoft Exchange. | | 2. | On the Tools menu, click Microsoft Mail Tools. | | 3. | Click Download Address List. |
|
Back to the top
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
Help and Support
