Cannot Install Sound Blaster AWE32 Sound Card from Setup Disk
This article was previously published under Q141597 SYMPTOMS
When you run the Setup disk for the Sound Blaster AWE32 sound card, you
may receive the following error message:
We've encountered an error as follows:
where <filename> is Sb16snd.drv, Cspman.dll, or Sbawe32.drv.
On script line 184 we had a problem: Unable to create directory C:\WINDOWS\SYSTEM\<filename> Continue installing? "Y" or "N" When you receive this error message, you also receive a series of error messages, including general protection (GP) fault error messages. After upgrading to Windows 95, you may receive the following error message:
Systray - Error loading program
CAUSE
The Windows 95 drivers for the AWE32 sound card were loaded and in use
when you tried to run the Setup disk. Some of the drivers were replaced
by Windows 3.x drivers from the Setup disk.
In the case of the "Systray" error while upgrading to Windows 95, Setup failed to upgrade drivers for Creative Labs Sound Blaster 16 or AWE 32. RESOLUTION
Remove the AWE32 sound card in Device Manager and then use the Add New
Hardware tool in Control Panel to redetect the sound card.
NOTE: It may also be necessary to disable lines in the System.ini file that reference the following files before you can redetect the sound card: Sb16aux.drv Sb16snd.drv Sbawe32.drvTo disable these lines, open the System.ini file in any text editor (such as Notepad), and place a semicolon (;) at the beginning of each line you want to disable. After you disable the lines, save the System.ini file and restart Windows 95. MORE INFORMATION
After you receive the error messages described above, you receive the
following error message when you restart your computer:
Sound Blaster AWE32 MIDI Synth VSBPD.386 not installed
When Windows 95 starts, you see a blank desktop. Running a program
restores the desktop. Windows 95 seems to work correctly, but trying to
use any audio component results in GP fault error messages such as:
MSGSRV32 caused a general protection fault in MMSYSTEM.DLL
Shutting down and restarting the computer results in the following error
message:
RUNDLL32 caused a general protection fault in SB16AUX.DRV MMTASK caused a segment not present fault in CSPMAN.DLL SYSTRAY caused a general protection fault in SB16AUX.DRV
System File Error - The following system files have been replaced
with older versions:
This is followed by a blank desktop and GP faults as described above.
cspman.dll, sb16snd.drv, msmixmgr.dll
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