Possible Data Loss with LBA and INT13 Extensions
This article was previously published under Q148821 On This PageSYMPTOMS After you perform one of the following actions, the
contents of some Enhanced IDE (EIDE) hard disks may not seem to be correct:
WARNING: In this situation, attempts to use disk-repair utilities such as ScanDisk to repair the apparent corruption will cause data corruption on the primary partition of the affected drive. Any action that attempts to write data to the extended partitions when this symptom is observed may also result in data corruption. Running the CHKDSK command when this symptom is observed may result in a "Probable non-DOS disk" message. CAUSE This situation is known to occur only when all of the
following conditions exist:
This does not occur when you boot the computer to a command prompt or from a floppy disk. RESOLUTION This issue is resolved by the following updated file for
Windows 95: DISKTSD.VXD version 4.00.952 (dated 3/22/96) and later InstallationTo install the updated file, use the following steps:
Instructions for DownloadingThe following file is available for download from the Microsoft Download Center:119591 (http://support.microsoft.com/kb/119591/EN-US/) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
MORE INFORMATION For additional information about INT13H extensions, please
see the following article in the Microsoft Knowledge Base: 122052 (http://support.microsoft.com/kb/122052/EN-US/) Logical Block Addressing (LBA) Defined
For additional information about the use of large hard disks with
MS-DOS and Windows 95, please see the following article in the Microsoft
Knowledge Base: 126855 (http://support.microsoft.com/kb/126855/EN-US/) Windows 95 Support for Large IDE Hard Disks
WorkaroundTo work around this issue, in the event you do not have the updated DSKTSUPD.EXE file, use either of the following methods:Method 1Avoid exiting to MS-DOS mode from within Windows 95. To run programs that require MS-DOS mode, boot to a command prompt instead of Windows.Method 2Repartition the hard disk using one of the following methods.WARNING: Repartitioning the hard disk will delete all data in the current partitions (logical disks). Make sure to back up your data before repartitioning the hard disk.
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