Help and Support

Cannot Play .wav and .avi Files on Toshiba 2155CDS Laptop

Article ID:148823
Last Review:November 15, 2006
Revision:1.1
This article was previously published under Q148823

SYMPTOMS

Some Toshiba 2155CDS laptop computers with an ESS chip set may not play .wav and .avi files in Windows 95.

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RESOLUTION

Contact Toshiba for information about a replacement chip.

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MORE INFORMATION

On some Toshiba 2155CDS laptop computers, the DMA channel gets reset from 1 to 0. Customers can downgrade to a BIOS earlier than 5.0, which turns Plug and Play support off, to restore the sound capabilities. CD audio and MIDI files are not affected.

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APPLIES TO
Microsoft Windows 95

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Keywords: 
KB148823

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